Client Service Assistant - Toronto, Canada - Holland Bloorview Kids Rehabilitation Hospital

Holland Bloorview Kids Rehabilitation Hospital

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Sundays 12:00-8:00pm shift

September 2023 to June 2024

Key Responsibilities

Provide 1:1 assistance for assigned client (toileting, feeding, focus, lifting, behaviour, activity tasks etc.)
Facilitate assigned client's fullest possible participation in the program
Assist Group Leader/Personal Support Worker with other clients' needs as necessary
Assist safe participation of clients
Support lunch/break times of clients
Contribute to daily debriefing meetings
Collaborate with program staff, volunteers and families
Work as a team member with the larger Team, including prep and clean up, participation in group activities such as arts activities, music etc.
Participate in quality improvement initiatives, supports the maintenance of a safe and healthy work environment and advances a culture of client/patient safety through work and daily practices
Encourage and support participants in oral communication, working with others, problem solving, decisionmaking, task planning and organizing, and peer socialization.
Ability to work in a busy, creative environment and physically demanding (lifts and transfers)
Other duties as assigned

Qualifications

Successful completion of a Diploma in Developmental Service Work, Personal Support Worker certificate/diploma, nursing education, child youth worker/development degree/diploma or equivalent combination of relevant experience and education required.

CPR certification

CPR HS (Heart Saver) certificate must be obtained prior to first day of employment
Non-Violent Crisis Intervention (NVCI) Certificate an asset
ASL qualifications an asset
Experience working with children or youth with physical disabilities and/or neurodivergent diagnosis
Demonstrated understanding and training in supporting individuals with ASD
Demonstrates ability to be flexible, to assess the needs of individuals and to respond quickly to needs
Demonstrates initiative and self direction to work independently at times
Demonstrates ability to organize time and manage working hours
Demonstrates ability to work in collaboration with staff/clients/families
Demonstrates sound judgment and excellent communication skills
Ability to perform lifts, transfer or position participants independently, as needed
Ability and experience in feeding, e.g., spoon to mouth and providing personal care, e.g., changing briefs, for participants independently, as needed or appropriate