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    Cashier/Customer Service - Edmonton, Canada - Sunterra Market

    Sunterra Market
    Sunterra Market Edmonton, Canada

    2 weeks ago

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    Description

    As a Sunterra Market Customer Service Cashier, you will hold a lasting impression for our customer's shopping experience by performing all customer service functions according to established procedures.

    Your role will include assisting customers during the checkout process, performing all cash register functions, bagging groceries, and following all cleaning/sanitization procedures.

    Additionally, you will work to maintain attractive Customer Service displays and supporting the regional Customer Service vision. You will ensure a positive company image by providing legendary customer service to customers and team members.

    Duties and Responsibilities:

    Ensure effective and proper procedures for customer check out, handling of tenders, and use of PLUs
    Bag groceries
    Memorize popular product codes (produce)

    • Answers market telephone calls
    • Process online grocery order invoices
    • Assist customers with pickup orders
    • Knowledge of company loyalty program (Fresh Rewards)
    • Understanding of the company website and app, including grocery and meal ordering, and the signup/registration process
    • Maintain attractive customer service displays using proper marketing material
    • Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
    • Willing to Crosstrain in different departments based on needs
    Qualifications:


    • Customer service experience
    • Cash management/handling experience
    • Math skills
    • Excellent communication skills
    • Experience working with POS system, and/or ability to learn new systems quickly
    • Product knowledge and a passion for food
    • WHIMS and Food Safety certification requirement (Sunterra will provide online training)
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