Business Analyst - Toronto, Canada - Dawn InfoTek Inc.

Dawn InfoTek Inc.

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.

We are currently seeking competent individuals to fulfill the role of
Business Analyst to join our dynamic team to work at our client.

Contract Duration
:1 year with possibility of extension

Roles and Responsibilities

Technical

Document and understand Business requirements, Business rules, functional and nonfunctional requirements
Participating in QA testing, test cases, use cases, meetings and development of documentation
Understand Business rules
Understand vendor releases, identify potential impacts
Assist Senior Business Analyst with troubleshooting, reporting and documentation of defects

Relationship Management and Communication

Work with all stakeholders, participating in working groups
Stakeholder engagement/interface with Third Party Vendor, Quality Assurance teams and development
Prepare and present analysis for technical and nontechnical audience
Assist with the development of process documentation
Assist with the development of user guides
Assist with the development of training guides
Participate in testing and testing documentation

Business Knowledge

Assist with gap analysis
Identify business process changes
Assist with use cases, data modelling, data and process flows and associated documentation
Document functional and nonfunctional requirements
Follow OPS best practices
Assist Senior Business Analyst and Project Manager with any documentation, testing etc

Experience and Skill Set Requirements

5+ years of experience working in the
healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant
Business analysis at varying levels of detail to assess client's business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined
Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations
Preparing and advising on business analysis policies, processes, best practices, and standards
Updating business processes and user documentation for changes related to supported solution
Perform data modeling, process, and data flow modeling, use case surveys, business rules definition, and nonfunctional requirements definitions for assigned projects
Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports, and integration components
Monitoring progress, resolving problems, and reporting regularly to I&IT management and clients' decision makers
Highly proficient using
MS Office products
Knowledge and experience with the following
Long-Term Care Inspections, Long-Term Care Critical Incidents, Long-Term Care Licensing, new Fixing Long-Term Act 2021, and Ontario Digital Services business processes
Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders
Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
A motivated, flexible, detailoriented, and creative team player with perseverance, excellent organization and multitasking abilities, and a proven track record for meeting strict deadlines.