Manager - Customer Concerns, SSI/TIFL - Toronto, Ontario

Only for registered members Toronto, Ontario, Canada

1 month ago

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Job summary

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager Customer Concerns SSI/TIFL supports the Wealth Management Complaints and Investigations program in respect of Scotia Securities Inc. (SSI) and Tangerine Investment Funds Ltd. (TIFL) regulatory complaints,
including regulatory reporting and response obligations.

Responsibilities

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • ,
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • ,
  • Actively pursues effective and efficient operations of their respective areas
  • ,

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