Housing Worker Nslt - Toronto, Canada - Polycultural Immigrant and Community Services

Sophia Lee

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Description

Position Title Housing Worker NSLT - Ukrainian, Russian or Polish Speaking

Organization Structure Reports to the Program Manager

Job classification NSLT Logistics

Job Status Full Time

Number of positions 2

Location Mississauga, Etobicoke/Toronto

Wages $24.11/hr - 40 hrs per week

This is a bargaining unit position

Scope


The Housing worker is responsible for supporting Ukrainian temporary residents who arrived to Canada under the Canada-Ukraine authorisation for emergency travel (CUAET) in finding affordable and suitable accommodation, exercise their rights as tenants.

The worker is expected to work co-operatively with others in the community; demonstrate flexibility in organizing work; show a high degree of initiative, discernment, and resourcefulness; must have excellent communication skills and demonstrate thoughtfulness in decision-making and assist refugee families in housing and purchasing furniture.


Responsibilities;

  • Conducts housing needs assessment and assist clients in making decisions regarding accommodation
  • Conducts housing search in the GTA for clients
  • Analyzes the housing rental market and client's needs and make recommendation that are within the budget
  • Provides comprehensive information on housing choices and assist clients in selecting appropriate housing options
  • If needed escorts clients to housing appointments and advocates with landlords on their behalf
  • Secures appropriate and affordable housing for clients within a given timeframe
  • Provides support to clients in negotiating and finalizing housing leases
  • Informs clients about their responsibilities as tenants in order to maintain housing
  • Recruits housing providers and maintains a data of housing providers
  • Works with the community and stakeholders to encourage the development of new affordable housing units
  • Conducts housing orientation sessions to ensure that clients understand rights and responsibilities of tenants and landlords
  • Increase accessibility by delivering services at itinerant public and community spaces in collaboration with other service providers
  • Provides information and referral to external programs and services to meet the needs of each client/family
  • Maintain and expand client's base through outreach, community penetration and itinerate functions
  • Effectively track activities and provide accurate reporting to Program Manager
  • Effectively track services in internal databases and provide accurate reporting for supervisor
  • Achieves the targets set by program coordinator
  • Actively participate in the professional development initiatives
  • Other program operational duties assigned

Competencies

Adaptability


Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation.

Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.

Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.


Communications
Using a variety of communication styles and strategies to foster open communication, the exchange of information and discussion on an ongoing basis

Teamwork:
Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.


Accountability/Dependability:
Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules
.

Judgement:
Makes timely, informed decisions. Analyzes options and determines appropriate course of action.


Commitment to Diversity:
Recognizes the value of diversity and helps create environment that supports and embraces diversity


Initiative


Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities.

Plans for upcoming problems or opportunities and takes appropriate action.


Service
Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction


Qualifications

  • A degree or diploma in Community or Social Work, Counselling or Education and two years' experience working with immigrant communities or a combination of experience and education that fulfills the requirements
  • Knowledge of settlement and housing related services and resources in GTA
  • Language Proficiency certificate identifying the fluency of English and target language skills (for ATIO members present the certificate of membership)
  • Familiarity with issues facing newcomers in Canadian urban setting
  • Excellent interpersonal, cross cultural, conflict resolution, negotiation, written and verbal communication skills
  • Valid driver's license is required, with access to a vehicle and a clean driving record
  • Prefe

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