Support Engineer II - Saint John

Only for registered members Saint John, Canada

1 month ago

Default job background
Full time

Job summary

We think globally act locally as a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support enabling our global client-base to grow transform their businesses.

Responsibilities

  • Triage assign tickets to the appropriate resource
  • Actively listening to engage with clients
  • Use advanced analytics including backup remediation root cause analysis for infrastructure related outages deploying patches remediating alerts related to patches more

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