Support Engineer II - Saint John
1 month ago

Job summary
We think globally act locally as a Managed Services Provider Synoptek provides world-class strategic IT leadership and hyper-efficient IT operational support enabling our global client-base to grow transform their businesses.Responsibilities
- Triage assign tickets to the appropriate resource
- Actively listening to engage with clients
- Use advanced analytics including backup remediation root cause analysis for infrastructure related outages deploying patches remediating alerts related to patches more
Job description
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