Assistant Building Representative - Brampton, Canada - Greenwin Corp.
Description
Summary:
Under the guidance of the Residential Operations Manager, the Assistant Building Representative/Cleaner is responsible for maintaining the cleanliness, order, and overall appearance of the designated area.
The Assistant Building Representative will be present on-site at all times to address emergencies and tenant concerns. They will also provide relief coverage for Building Representatives when necessary.
Duties & Responsibilities:
- Clean entrance and exit of building, laundry room (including wiping down washer/dryer) on a daily basis
- Vacuum/wash floors, elevators, hallways, stairs, windows, common rooms, locker/storage, and garbage rooms as needed
- Monitor chutes/compactor for garbage disposal and blocks, if applicable
- Ensure the building is well-maintained and presentable at all times
- Sweep basement lobby when required
- Spot clean walls, partitions, and doors to remove marks
- Maintain and store all cleaning equipment properly
- Perform additional cleaning tasks as assigned by the Manager
- Assist with common area maintenance
- Handle tenants' work orders promptly
- Focus on providing excellent customer service
- Provide relief coverage for Building Representative
- Address tenant inquiries and complaints in a timely fashion
- Keep detailed records of issues and solutions
- Refer complex problems to the Property Manager
- Record incoming rent payments accurately
- Handle legal documentation related to rent collection as directed by Property Manager
- Advertise upcoming suites following company leasing policies
- Perform administrative tasks as needed
- Maintain precise records of work orders
- Emphasize customer service and tenant satisfaction
- Fulfill additional duties as per building requirements and Manager's instructions
Qualifications:
- Two years of cleaning experience
- Strong Communication skills
- Responsible, reliable, detail-oriented
- Customer service-oriented
- Excellent housekeeping abilities
- Proficient in using cleaning products
- Capable of working independently
- Ability to stand for extended periods and perform physical tasks
Work Location:
On-site
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