Manager, HR Process Excellence - Toronto, Canada - Canada Life Assurance Company
Description
Job Description:
The Human Resources, Process Excellence Team is looking for a Manager HR Process Excellence.
Reporting to the Director, HR Process & Systems - the Manager HR Process Excellence will be responsible for supporting the evolution of the HR operating model and for HR continuous improvement initiatives.
The Manager Process Excellence, reporting to the Director, Process and Systems, this is a newly-formed HR role that will lead the identification, design, and deployment of end-to-end HR processes and productivity improvements, working closely with a variety of HR and business leaders.
What you will do
- Lead the identification and assessment of opportunities to create value from HR process and productivity improvements
- Lead crossfunctional teams (COEs, HRBR, Operations, Systems) to redesign processes
- Lead requirements gathering through effective stakeholder engagement
- Promote and embed a culture of process improvement throughout the HR Function
- Assess current state level of HR functional process maturity
- Evaluate HR process design and delivery capabilities
- Define programs to build process improvement skills and capabilities in HR
- Create a plan to embed a continuous process improvement mindset
- Mentor other team members and promote continuous improvement culture
Core competencies
- Design methodologies and tools (e.g., Human-Centred Design, Design Thinking)
- Process improvement methodologies and tools (e.g., Lean Six Sigma, Agile, etc.)
- Project methodologies, including traditional waterfall and agile frameworks
- Financial acumen (e.g., business cases, cost/benefit analysis, etc.)
- Process design and process mapping
- Workshop design and facilitation
- Expert Office365 skills in MS Excel, PowerPoint
- Communication, oral (presentations) and written
What you will bring
- University degree in a related field (e.g., business, HR, engineering)
- 5+ years in various HR roles, preferably in program design and delivery
- 5+ years in a role demonstrating process improvement experience
- Experience in building strong, collaborative relationships at all levels of an organization
- Demonstrated leadership qualities including ability to coach and support teams
_ Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Toronto, London, Winnipeg._
**Be your best at Canada Life
Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.
You can be your best here. You're part of a diverse and inclusive workplace where your career and well-being are championed.
You'll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.
***Together, as part of a great team, you'll deliver on our shared purpose to improve the well-being of Canadians. It's our driving force. Become part of a strong and successful company that's trusted by millions of Canadians to do the right thing.- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- reach their potential._
**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**LI-Hybrid
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