Senior Billing Analyst - Toronto - Guideline

    Guideline
    Guideline Toronto

    2 days ago

    Description

    About Guideline


    At , we're defining the future of advertising. By harnessing data transparency and advanced tools, we empower marketers to make smarter, faster, and more profitable decisions. We work with the world's top brands, agencies, and media owners to transform media buying and selling into a more intelligent, efficient experience.

    Job Type


    Full-time

    About The Role


    We are seeking a Senior Billing & Collections Analyst to join our Finance team. In this role, you will own end‑to‑end subscription billing, recurring invoicing, usage‑based billing, and accounts receivable management for our SaaS business. You will ensure billing accuracy, deliver a best‑in‑class customer billing experience, and collaborate closely with Sales, Customer Success, Revenue Operations, and Finance. This role will be required to work in‑office 2‑3 days per week.

    Key Responsibilities


    Billing Operations & Invoice Management

    • Own end‑to‑end customer billing, including invoice generation, validation, and delivery across multiple currencies.
    • Manage monthly billing cycles for subscription and usage‑based invoicing.
    • Submit invoices through customer AP portals and ensure timely and accurate invoice distribution.
    • Maintain billing schedules, contract updates, and customer details in NetSuite SuiteBilling.
    • Respond to customer billing inquiries and resolve discrepancies or disputes efficiently.
    • Partner with Sales and Customer Success on billing setup, changes, renewals, and customer communication.

    Accounts Receivable & Collections

    • Monitor AR aging and proactively manage collections activities.
    • Conduct weekly AR aging reviews and identify trends or risks.
    • Utilize automated dunning processes and conduct direct outreach when necessary.
    • Communicate with customers regarding overdue balances, remittances, and payment plans.
    • Support month‑end close activities related to AR and bad debt considerations.
    • Analyze billing and collections data to identify discrepancies or opportunities for process improvement.

    Reconciliation, Accuracy & Compliance

    • Reconcile billing data between NetSuite, Salesforce, and internal systems.
    • Validate usage data, billing logic, and usage‑based charges.
    • Maintain accurate customer, contract, and billing master data across systems.
    • Provide documentation and support for internal audits and financial reporting needs.

    Systems, Tools & Workflow Optimization

    • Work extensively with NetSuite SuiteBilling and ARM, Salesforce, and Excel/Sheets.
    • Support enhancements to quote‑to‑cash workflows and system integrations.
    • Take ownership of scheduled and off‑cycle bill runs, including invoices for newly closed deals.

    Compensation


    We consider a wide range of factors when determining compensation including relevant experience, education, and skill level.

    Benefits

    • Health, dental, life, and disability insurance
    • RRSP with company match
    • Paid time off and parental leave
    • Teledoc Health services
    • Employee recognition and referral bonuses

    Equal Opportunity Employer


    Guideline is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability, or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities, and veterans to apply.

    Requirements

    • 3‑5 years of experience in Billing, Accounts Receivable, Revenue Operations, or related Finance roles (SaaS or recurring billing experience strongly preferred). Strong understanding of subscription billing and usage‑based billing processes within a SaaS environment.
    • Hands‑on experience with billing systems, ideally NetSuite SuiteBilling or equivalent platforms.
    • Advanced proficiency in Excel/Google Sheets (pivot tables, lookups, complex formulas).
    • Excellent written and verbal communication skills with confidence engaging directly with customers.
    • High attention to detail with strong organizational and analytical skills.
    • Ability to work independently and manage competing priorities in a fast‑paced environment.

    #J-18808-Ljbffr

  • Billing Analyst

    1 month ago

    Only for registered members Toronto, ON

    Join Guidewire's Finance team and drive financial transparency and operational efficiency in this role as Billing Analyst. · ...

  • Billing Analyst

    1 month ago

    Only for registered members Toronto, Ontario

    We are looking for a Billing Analyst to undertake billing operations in our Revenue department. · We'll count on you to issue invoices with a high degree of accuracy to guarantee our revenue. · Work closely with the Revenue Team members to provide monthly invoicing to all externa ...

  • Billing Analyst

    1 month ago

    Only for registered members Toronto, Ontario

    We are recruiting for a Billing Analyst to join our team in our Toronto office. The successful candidate must have a minimum of 3 years of experience in billing or e-billing and will be responsible for preparing prebills, issuing invoices, preparing various reports, liaising with ...

  • Billing Analyst

    1 week ago

    Only for registered members Toronto, Ontario, Canada

    We are recruiting for a Billing Analyst join our team in our Toronto office. · Post-Secondary education in Accounting is required, or equivalent work experience. · Minimum of 3 years of related experience, including client service, billing, collections and/or accounts receivable, ...

  • Billing Analyst

    2 weeks ago

    Only for registered members Toronto, Ontario

    Join Guidewire's Finance team to drive financial transparency and operational efficiency. · ...

  • Billing Analyst

    3 days ago

    Only for registered members Toronto, Canada

    The position available working within the billing department requesting billing for all agencies entry level position available. · ...

  • Billing Analyst

    4 days ago

    Only for registered members Toronto Full time $50,000 - $60,000 (CAD)

    At Rethink our promise to you is that you will do the best work of your career. We know that to do the best work we have to create and promote an environment where people are happy inspired appreciated and empowered. · The Billing Analyst is responsible for driving reporting accu ...

  • Billing Analyst

    1 month ago

    Only for registered members Toronto

    We are looking for a Billing Analyst to undertake billing operations in our Revenue department. · We'll count on you to issue invoices with a high degree of accuracy to guarantee our revenue. · The Billing Analyst should have a keen eye for detail. Your goal will be to monitor ac ...

  • Billing Analyst

    1 month ago

    Only for registered members Toronto Full time $70,000 - $75,000 (CAD)

    We are recruiting for a Billing Analyst to join our team in our Toronto office. · The successful candidate must have a minimum of 3 years of experience in billing or e-billing and will be responsible for preparing prebills, issuing invoices, preparing various reports, liaising wi ...

  • Billing Analyst

    4 weeks ago

    Only for registered members Toronto $52,000 - $65,000 (CAD)

    Join Guidewire's Finance team where we drive financial transparency operational efficiency and data-driven decision-making to support the company's growth and platform value. · Collaborate with Revenue Team members to provide monthly invoicing to all external clients. · Distribut ...

  • Billing Analyst

    1 month ago

    Only for registered members Toronto Full time $52,000 - $65,000 (CAD)

    Job summary · Join Guidewire's Finance team where we drive financial transparency operational efficiency and data driven decision making to support the company's growth and platform value Our collaborative environment values cross functional teamwork continuous improvement and a ...

  • Billing Operations Analyst

    4 weeks ago

    Only for registered members Toronto, Ontario

    We're looking for a Billing Operations Analyst who is organized, detail-focused · Review and execute contracts worldwide,Review and approve credit memos · Respond to stakeholder inquiries and resolve billing issues quickly · ...

  • Billing Operations Analyst

    4 hours ago

    Only for registered members Toronto, Ontario, Canada

    Ezra is looking for an enthusiastic and highly organized Billing Operations Analyst to support our billing operations. · Minimum 2 -3 years Order to Cash experience (Invoicing and AR). · Support global/multi-currency billing. · ...

  • Billing Operations Analyst

    1 month ago

    Only for registered members Toronto, Canada

    We're looking for a Billing Operations Analyst who is organized, detail-focused, and enjoys working with numbers. · Review and execute contracts worldwide, ensuring accuracy and timely completion. · ...

  • E-billing Analyst

    2 weeks ago

    Only for registered members Toronto

    We are hiring for an E-billing Analyst with a minimum of 3 years experience in finance or accounting to join our Finance team in Toronto, · managing electronic billing setups, rate submissions and issue resolution across vendor platforms. · You'll support lawyers and analysts ens ...

  • Billing Operations Analyst

    2 weeks ago

    Only for registered members Toronto, Ontario

    Ezra is looking for an enthusiastic and highly organized Billing Operations Analyst to support our billing operations. This exciting role will be instrumental in supporting Ezra's fast-growing business to ensure accurate and timely invoicing. · ...

  • Senior Billing Analyst

    1 month ago

    Only for registered members Toronto, Ontario

    We are seeking a Senior Billing & Collections Analyst to join our Finance team. In this role, you will own end-to-end subscription billing, recurring invoicing, usage-based billing, and accounts receivable management for our SaaS business. · ...

  • E-billing Analyst

    3 weeks ago

    Only for registered members Toronto $63,000 - $70,000 (CAD)

    We are hiring for an E-billing Analyst with a minimum of 3 years experience in finance or accounting to join our Finance team in Toronto, managing electronic billing setups, rate submissions, and issue resolution across vendor platforms. · Maintaining various reports and spreadsh ...

  • Billing Operations Analyst

    2 weeks ago

    Only for registered members Toronto Full time

    Ezra is looking for a Billing Operations Analyst to support our billing operations, ensuring accurate and timely invoicing. The role will also contribute to revenue reporting and support other finance functions such as accounts receivable. · ...

  • Billing Operations Analyst

    2 weeks ago

    Only for registered members Toronto

    Ezra is looking for an enthusiastic and highly organized Billing Operations Analyst to support our billing operations. · ...

  • Billing Operations Analyst

    1 month ago

    Only for registered members Toronto TEMPORARY $70,000 - $80,000 (CAD)

    We're looking for a Billing Operations Analyst who is organized, detail-focused, and enjoys working with numbers. In this role, you'll support all elements of our global billing process—helping make sure everything runs smoothly and accurately. · ...

Jobs
>
Toronto