Technical Support Representative - Toronto, Canada - Soho SQS

Soho SQS

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Hi,

Hope you are doing good. I am Ayush working with Soho Square Solutions. I have the open requirement for the mentioned position. Please let me know if you are interested. If interested, kindly provide me your updated resume with the best time to reach you and the expected pay.

How you will do it

As a key player of the NA Technical Support Team, you will work within a dynamic environment that provides a platform for you to have considerable impact on JCI processes and products.

You are an important function in the R&D organization with a positive team-player attitude combined with multi-interface approach.

What we look for
(required)

Strong Technical Background or Associative Degree or equivalent would be preferred.
Tech savvy individuals who can navigate IT and interactive communication tools.
Experience in dealing with hardware and software issues.
Strong troubleshooting skills.
Action orientated, selfstarter takes initiative to resolve issues.
Strong communication, interpersonal and problem solving skills.
Highly motivated, able to develop resilient and positive professional relationships.
Quick learner and team worker who provides effective communication to key stakeholders.
M-F Shift work required to provide customer support to all markets (8am EST8pm EST).
Strong English communication skills, both written and verbal.

Optional

Previous experience in a Technical Support or faultfinding related role would be helpful
Experience working within the Electronic Security (Intruder Systems) or Communications industry
Understanding of electronic security products and electrical concepts
Understanding of networking principals and concepts.
Fluent in one or more languages; French or Spanish

Best Wishes & Regards,

Ayush Goyal

SOHO SQUARE SOLUTIONS
106 W 32 Street #108 New York, NY 10001, USA

1 University Ave, Toronto, ON M5J 2P1, Canada

Ph | Fax

Salary:
$15.50-$26.24 per hour

Schedule: