Clothing & Hygiene Support Staff - Winnipeg, Canada - Siloam Mission
Description
As a Christian Humanitarian organization, Siloam Mission connects the community in order to alleviate hardships and provide opportunities for change for those affected by poverty and homelessness.
Building a community of hope since 1987, we would like to invite you to join our journey. Siloam Mission is currently seeking a permanent part-time Clothing & Hygiene Support Staff.
This position will utilize and work alongside assigned volunteers to maintain a well-stocked, organized, and clean clothing program and hygiene area, related to clothing donations and work in the free clothing store.
KEY DUTIES & RESPONSIBILITIES
- Provide direct support for community members accessing Siloam Mission's Clothing/Hygiene services in a professional manner;
- Respond and react to any emergency situations that may occur at the assigned workplace;
- Train, coordinate and facilitate volunteer's performance of duties in the sorting area or clothing store;
- Using Restorative Practices in the Drop-In to mediate conflicts as needed;
- Supervising the hygiene program, suppling the hygiene items for the hygiene program to the community while ensuring the needs of the community are met;
- Provide professional compassionate daily feedback and address any behavioural concerns with community members;
- Incorporate a Housing-Focused approach and monitor the Behaviour Based approach;
- Prepare and complete incident reports, daily logs and other documents while communicating with Clothing supervisor;
- Maintain appropriate levels of clothing and personal hygiene items and communicate needs to appropriate departments;
- Ensure that clothing donations are organized and store is stocked with appropriate clothing for the season to meet the needs of the community;
- Engaging in other activities and projects as assigned by the Clothing Program Supervisor/Manager.
KNOWLEGE/SKILLS/BEHAVIOURS
- Able to work with a diverse staff team and promote inclusion and cultural awareness in the workplace;
- Good understanding of colonization and its impact on Indigenous peoples;
- Certification in or demonstrated knowledge of NVCI, ASIST, First Aid, Mental Health First Aid training (MHFA) would be ideal;
- Demonstrated knowledge of Anti-Oppressive Practice and Trauma informed best practices;
- Knowledge of community resources for homelessness, health, mental health and substance use, and harm reduction;
- Knowledge of Housing First Principles and housing resources;
- Ability to mitigate and respond to threats to safety and security of staff and community members;
- Ability to work within a harm reduction framework;
- Ability to communicate appropriate professional boundaries;
- Abllity to lead a small team of volunteers;
- Ability to work in a fast paced, high pressure environment, and has strong ability to make quick decisions;
- Excellent interpersonal skills and the ability to form relationships,
- Excellent critical thinking and problemsolving skills;
- Excellent written and oral communication skills;
- MS Office and data entry skills.
EDUCATION & EXPERIENCE
- Post secondary education in relevant social services or an equivalent relevant experience;
RELATIONSHIP
- Works closely with Community Members, Volunteers, Donors, Shipping & Receiving and various departments of Siloam.
WORKING CONDITION
- Work requires standing and walking over extended periods of time;
- Periodically lifting of up to 50 lbs occasionally;
- Hours vary and will be days, evenings and weekends;
- Overtime will be offered when necessary;
- Hazardous conditions could potentially include unpredictable or risky behaviours from community members.
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