Workshop Performance Specialist - Hamilton, Canada - The Fedcap Group

The Fedcap Group

Verified Company

Hamilton, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Summary:

Essential Job Functions:

Train our Service Provider Network in all aspects of the delivery of life skills and work readiness training curriculum to jobseekers (Train the trainer model).
Observes life skills and work readiness training groups delivered by Service Providers.
Assess Service Provider delivery and adherence to training curriculum.
Ensures Service Provider method of delivery is aligned to training curriculum.
Completes a full review of observed sessions and provide constructive feedback to both the training delivery staff and Service Provider management team.
Supports the continuous improvement cycle through goal setting with Service Providers.
Monitors Service Provider performance (as it relates to training delivery) to ensure effectiveness of training delivery is maintained.
Perform other related duties as assigned by Operations Manager, Floor Supervisors and Management.
Perform other related duties as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

Education and Experience:

Bachelor's degree or higher preferred.
Experience of working in Human Services in a work readiness capacity.
Capacity to meet tight deadlines and work additional hours when needed.
A skilled negotiator with the ability to make recommendations based on observation and analysis.
Experience of working with the following populations: Persons with barriers to employment; Persons with disabilities; Francophones; Newcomers; Indigenous populations; Youth with Higher Support Needs.
Bilingual French preferred.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Equal Opportunity Employer

Mission:
We are committed to improving the economic and social well-being of the impoverished and disadvantaged.

For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society's most pressing needs.

The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom.

The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs—all targeted to helping people achieve long-term self-sufficiency.

The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.

The Fedcap Group also invests its time and resources in broader systems change—working in partnership with federal, state and local government to improve the way services are designed, funded and delivered.