Assistant Database Coordinator - Toronto, Canada - Royal Ontario Museum

Royal Ontario Museum

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? Join our team at ROM and consider a fulfilling career as an Assistant Database Coordinator.

***: The Assistant Database Coordinator plays a crucial role in the operational support of our Membership database, focusing primarily on processing memberships. This role involves close collaboration with the Database Coordinator to efficiently process new and renewal membership sales via various channels including web, front-of-house, and telemarketing.

RESPONSIBILITIES:

Responsible for the ongoing processing of memberships and donations, including running daily imports and ensuring data accuracy between different systems.
Report and resolve processing issues in collaboration with the Database Coordinator and Visitor Experience Team.
Regularly review and address membership issues, returned mail, and declined renewal comments, ensuring data integrity and making necessary adjustments.
Provide backup support for running daily SQL queries and pledge processing.
Engage in data cleanup and assist with membership events and other miscellaneous duties as required.

QUALIFICATIONS:

A college diploma or at least 23 years of experience in database and systems management.
Proficiency in database and word processing systems. Advanced knowledge of Raiser's Edge (RE) and Raiser's Edge NXT (RE NXT), including report generation, data processing, and data extraction, is preferred. Familiarity with Excel, Best Overview System (BOS), IATS payment processing, Blackbaud Merchant Services, and SQL is an asset.
Strong organizational skills with the ability to multitask, prioritize workflow, and maintain high accuracy and attention to detail.
Demonstrated initiative and the ability to work autonomously.
Excellent communication and interpersonal skills.

Salary and Terms of Employment

START DATE:
ASAP

OPEN DATE:
November 24, 2023

CLOSE DATE:
December 11, 2023

STATUS:
Part-time Permanent

EMPLOYEE GROUP:
OPSEU Local 543

SALARY/

HOURLY RATE:
$

SCHEDULE:
Up to 24 hours weekly

PROBATIONARY PERIOD:
420 hours or six (6) months

LOCATION (onsite/hybrid): Toronto, ON

Diversity Statement

Accessibility Statement
ROM is committed to fair and accessible employment practices.

Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

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