Crisis Response Worker: 9-8-8 Call Center - Aurora, Canada - York Support Services Network

York Support Services Network
York Support Services Network
Verified Company
Aurora, Canada

4 weeks ago

Sophia Lee

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Sophia Lee

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Description

Crisis Response Worker: 9-8-8 Call Center - Relief Positions
The 9-8-8 Crisis Response Worker provides immediate assessment and support to individuals who call the 9-8-8 call line.

The 9-8-8 call line is a national mental health call line for individuals experiencing thoughts of suicide and/or emotional distress.


Primary goals of service are to establish initial contact with callers to the 9-8-8 call line, provide assessment and intervention to stabilize crisis and to support individuals collaboratively in the development of a plan to reduce risk and promote safety and recovery.

Through evidence-based mental health interventions, promote relapse prevention and transition to longer term supports and recovery activities where appropriate.

  • This position is primarily a remote work environment with monthly inoffice team meetings._
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