Network Administrator and Infrastructure Analyst - Waterloo, Canada - City of Waterloo

City of Waterloo

Verified Company

Waterloo, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Description:

The Network Administrator and Infrastructure Analyst is responsible for maintenance and support of the City's Systems, Networks, Telecommunications and Security infrastructures.

Accountabilities:

Build, configure, deploy and maintain servers in physical and virtual environments (vmware) to ensure connectivity and high performance standards.
Monitor servers and schedule preventative maintenance; patching for any security vulnerabilities.
Maintain and support City network Infrastructure.
Maintain voice, data and communication infrastructure (Cisco Call Manager & Unity, Microsoft Teams).
Maintain user accounts and mailboxes.
Monitor and maintain systems security, endpoint security, user access, file security and servers security.
Monitor and maintain system backups.
Maintain and setup mobile devices (smartphones, cell phones and tablets) within Microsoft Intune.
Provide support to end users for any system issues and collaborate with the Technical Support Team, Software & DBA Team, and GIS Team.
Perform and take on other duties and tasks as assigned by the Manager.

Hours of Work:

Regular hours of work will be scheduled Monday to Friday between the hours of 7:00 a.m. and 6:00 p.m.
Participation in oncall on a rotational basis will be required
Overtime may be required

Minimum Qualifications:

Postsecondary degree or diploma in Computer Science, Network and Security Technology, Computer Systems Technology or a related discipline with a minimum of 5 years work experience in network and system administration; or an equivalent combination of experience and education.
Must have technical knowledge and experience in server, network and security technologies (Windows 2019 and later, Domain Controllers & Active Directory, security, Group policy), server virtualization in vmware, setup and implementation.
Must have indepth knowledge of the following: L2/L3 protocols in a TCP/IP network, network security principles and technologies such as VPNs, solutions and management systems, TCP/IP network design and troubleshooting including wireless, switching and routing technologies, backup and recovery systems.
Knowledge in tools used for proactive network monitoring and network scanning/auditing.
Related experience with Cisco Unified Communications and networking would be an asset.
Proven ability to learn new technologies and skills.
Demonstrated ability to effectively compose technical documentation.
Excellent interpersonal and communication skills are required to interact effectively with customers, coworkers and other stakeholders.
Excellent problem solving skills and demonstrated analytical ability to support users.
Demonstrated ability to work effectively both independently and within a team environment with a positive attitude.
Industry certifications in Cisco, vmware & Microsoft certified Azure Administrator (CCNP, CCIE, VCP) are considered an asset.
Valid MTO 'G' class driver's licence in good standing with access to reliable transportation for business use purposes is required to perform the jobA satisfactory police criminal and judicial matters check is a requirement for this position.
A satisfactory police records and judicial matters check will be required as a condition of hire.

Application Process

Job Eligibility

All qualified City of Waterloo employees may apply, however during the selection process there is a specific sequence that will be followed.

Members of the City of Waterloo Staff Association who have completed their probationary period in their most recent position will be considered first for this posting.

Accommodation

We've Got You Covered
The City of Waterloo strives to be an employer of choice for strong talent dedicated to serving our community, and offer the following:

Flexible work schedules to support and nurture work-life balance;
Competitive wages and a fulsome employer paid benefits package, including paid sick leave, longterm disability, OMERS pension and an Employee and Family Assistance Program;
A staff team dedicated to fostering and advancing action to support the organization's ongoing commitment to Indigenous Initiatives, Anti-Racism, Accessibility and Equity;
Substantial internal and external training and development opportunities;
Compassionate and caring organization that promotes and embraces a culture of health, safety and wellness;
Strong commitment to providing and maintaining a psychologically safe workplace that is respectful, inclusive, and where all individuals are valued;
Paid vacation and personal days, paid float holiday(s), and the ability to bank overtime;
Employee Purchase Programs (Corporate Cell Phone plans, Computer Purchase Plan, etc.);
Dressdown Fridays, and optional Wednesdays in partnership with the United Way fundraising campaign;
City of Waterloo Staff Recreation Pass;
Anniversary milestone gifts; and,
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