Part-time Student Advisor - Ottawa, Canada - Algonquin College

Algonquin College
Algonquin College
Verified Company
Ottawa, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Part time
Description

Department:
Online Student Experience (Julie Barrie)


Position Type:
Part-Time Support


Salary Range:
$35.14-$40.80-Hourly


Scheduled Weekly Hours:
24


Anticipated Start Date:
June 07, 2024


Length of Contract:
Posting Information


Posting Closing Date:
May 26, 2024

Please note:
jobs are posted until 11:59 pm on the job closing date.


Job Description:


Reporting to the Manager, Online Student Experience, AC Online (ACO), the incumbent is the primary contact for a diverse online population of full-time students and fulfills multiple responsibilities related to specialized progression supports and guidance while meeting and exceeding student success and retention objectives.

The incumbent is required to coordinate and maintain a portfolio of online student programs that includes case management processes, analyzing detailed academic records, and communicating a wide variety of information to help facilitate learner success.


Employing a variety of college technology systems and early alerts to monitor, track and create reports the incumbent determines specific retention supports and contributes to the strategic enrolment management process.

Maintaining a personalized and continuous focus on the online learner experience is central to the role. This position is responsible for identifying process improvements and recommending new initiatives and strategies.


Required Qualifications:

  • Minimum of a 3 (three) year diploma / degree or equivalent in Business, Education, Human Resources, Marketing, Public Relations, Social Sciences, Career Development, or any other program with a Cooperative Education component;
  • Minimum of a 3 (three) years experience in providing client service and/or general advising for an online and diverse clientele preferably in an educational setting.

Anticipated Weekly Schedule:

  • This position is 24 hours per week, scheduled Monday to Thursday between the hours of 7:30am and 5:30pm, open to change.
  • This position is paid at Payband H
  • Comparator
  • Vacancy is for P21162
This position is eligible for hybrid, remote, or on-site work in conjunction with the College's _Flexible Work Arrangement Policy_.

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