Intermediate Accident Benefits Advisor - Edmonton, Canada - Aviva
Description
We're looking for Intermediate Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.
Are you a customer focused individual looking to take the next step in their career?Come join our team
What you'll do:
- Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
- To appropriately handle accident benefits claims according to individual authority, knowledge and expertise.
- Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required
- Educate customers and providers of any new auto reform changes
- Ensure all aspects of the claim process are handled optimally and within company guidelines
- Assist in resolving claims issues with respect to interpretations, as they relate to the legislation and settlement negotiations
- Ensure service levels and quality standards are met by approved specialists
- Educate our insureds about Premiere Healthcare network
- Attend and actively participate in training and file clinic sessions
What you'll bring:
- College Diploma/ Associate Degree or similar experience years of insurance claims handling experience (Accident Benefits experience preferred)
- Postsecondary Education (College Diploma or Bachelor Degree) in related field.
- CIP or working towards CIP is required for licensing
- Excellent customer services skills
- Excellent communication skills
- Ability to learn and adapt to a fast paced environment
- Good organization skills
- Ability to adapt and work within various computer programs, databases and software
What you'll get- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.- Outstanding Career Development opportunities.- We'll support your professional development education.
If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged.
This process applies throughout your career with Aviva Canada.More jobs from Aviva
-
Manager Finance Business Partnering
Markham, Canada - 4 days ago
-
Data Scientist
Toronto, Canada - 1 week ago
-
Litigation Clerk
Toronto, Canada - 2 days ago
-
Intermediate Auto Claims Advisor
Oakville, Canada - 20 hours ago
-
Specialist Reinsurance
Markham, Canada - 1 week ago
-
Expert en Sinistres Commercial
Montréal, Canada - 1 day ago