Multi Unit Manager - Ottawa, Ontario
1 day ago

Job description
Company Description
Tim Hortons is one of North America's largest and Canada's leading quick-service restaurant chains, recognized as a symbol of Canadian culture. Known for its wide-ranging menu, it caters to diverse tastes while leading the food-service industry with its extensive scale and reach across the country. Operating in a dynamic and competitive environment, Tim Hortons focuses on serving communities and delivering unmatched dining experiences. Joining Tim Hortons offers an exciting opportunity to be part of a beloved brand that positively impacts the neighborhoods it serves.
Role Description
This full-time, on-site role for a Multi Unit Manager is based in Ottawa, ON. This position is responsible for overseeing multiple restaurant locations, ensuring the effective operation of each. Key tasks include mentoring and guiding store managers, ensuring consistent customer service excellence, optimizing operational functions, analyzing performance metrics, and driving profitability. The Multi Unit Manager will monitor compliance with company policies, manage staffing and development, and implement strategies to meet organizational goals while fostering a positive work environment.
Qualifications
- Strong leadership, team management, and mentoring abilities
- Proficiency in operations and organizational planning
- Experience in analyzing performance metrics, reporting, and budgeting
- Proven skills in problem-solving, decision-making, and strategic thinking
- Excellent communication and interpersonal skills for leading teams
- Prior experience in multi-unit or restaurant management roles is highly preferred
- Ability to handle multiple sites effectively and travel within the region
- Post-secondary degree or equivalent experience in Business, Hospitality, or related field
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