Veterinary Client Liaison, Neurology, Calgary Animal Referral and Emergency Centre

Only for registered members Calgary, Canada

1 day ago

Default job background
Full time
Veterinary Client Liaison · Department: Neurology Service · Location: Calgary, AB · Calgary Animal Referral and Emergency (C.A.R.E.) The Centre is welcoming a full-time Veterinary Client Liaison for our Neurology Team. We're looking for a personable yet highly professional "servi ...
Job description

Veterinary Client Liaison

Department: Neurology Service

Location: Calgary, AB

Calgary Animal Referral and Emergency (C.A.R.E.) The Centre is welcoming a full-time Veterinary Client Liaison for our Neurology Team. We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our medical teams, clients, and their pets.

About the Role

The role of the Client Service Administrator (CSA) is to support our Neurology team with their administrative tasks and strengthen the client, animal, and veterinary bond through exceptional client service and education. Your role is vital to the success of our specialty hospital You are often the first and last point of contact and can leave a lasting impression, building trust and loyalty with our clients.  Your responsibility is to enhance the client's experience by coordinating between the clients and members of the medical team, addressing client concerns, and providing a first-class client experience. Your primary goal is to ensure the clients and their pets are informed and prepared to have a great experience with our specialty teams.

The ideal candidate is organized, calm under pressure and customer service focused, you have:

  • Prior experience in customer service and administrative duties in a veterinary clinic setting

  • Prior knowledge/or ability to learn medical terminology and Cornerstone

  • Exceptional client service skills

  • Empathetic, nurturing, and positive attitude

  • Skilled in prioritizing needs, open to change, and adaptable

  • Initiative in carrying out assignments independently

  • Attention to detail with above-average time management skills

  • Must be flexible and available to work modified shift work (Monday to Thursday, 8 am to 6 pm)

  • Excellent attendance and punctuality

  • Strong foundation in MS Office and email, phone and in-person etiquette

  • Previous veterinary experience or graduation from an accredited Veterinary Assistant program is preferred

  • Patient Restraint may be required

What VCA Canada Offers

  • RRSP Employer 5 % Match Program – saving for your future just got easier

  • VCA Canada RRSP Student Loan - Ask us more

  • A caring culture of Wellness and Appreciation

  • Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips

  • Competitive wages and health/dental benefits

  • Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)

  • Annual uniform allowance

  • Exceptional career development: there is room to grow here

  • Referral Bonus Rewards

  • Opportunities to give back to your community through VCA initiatives

  • Generous personal pet care discounts

  • Extra perks like shopping discounts and cool wellness apps

Click "Apply Now"

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Similar jobs

  • The Calgary Animal Referral and Emergency Centre is welcoming a full-time ER Veterinary Assistant to join their dedicated pet health care team. · Perform proper restraint techniques when assisting AHTs and veterinarians to assess and treat patients · Assist veterinarians and AHTs ...

    Calgary, Alberta

    2 days ago

  • We are welcoming a full-time ER Veterinary Assistant to join our dedicated pet health care team at the Calgary Animal Referral and Emergency Centre. · ...

    Calgary Full time

    2 days ago

  • The Veterinary Assistant will assist Techs and Vets with daily tasks and patient care. · Providing hands-on care for our patients · Maintaining the hospital treatment areas · ...

    Calgary, Alberta

    4 weeks ago

  • Work in company

    Veterinarian ER, Calgary Animal Referral and Emergency Centre

    Only for registered members

    Career Veterinary Emergency and Critical Care Specialist for Calgary Animal Referral & Emergency Centre (CARE). Foster friendly environments where professional growth is encouraged. · ...

    Calgary

    1 month ago

  • Calgary Animal Referral and Emergency Centre is welcoming a full-time Ophthalmology Tech Assistant to join our ever growing facility. · Assisting Techs and Vets with daily tasks and patient care. · Providing hands-on care for our patients, including feeding, walking, and maintain ...

    Calgary Full time

    4 weeks ago

  • We are welcoming a full time Ophthalmology Tech Assistant to join our ever growing facility.The successful candidate will possess excellent interpersonal skills, · be compassionate, · and have the ability to adapt to the needs of clients and coworkers. · ...

    Calgary

    4 weeks ago

  • The Calgary Animal Referral and Emergency Centre CARE Centre is welcoming a full-time Veterinary Surgery Tech Assistant to join our dedicated and dynamic pet healthcare team. · ...

    Calgary, Alberta

    4 weeks ago

  • The Calgary Animal Referral and Emergency Centre CARE Centre is welcoming a full-time Veterinary Surgery Tech Assistant to join our dedicated and dynamic pet healthcare team. · ...

    Calgary Full time

    4 weeks ago

  • The Calgary Animal Referral and Emergency Centre CARE Centre is welcoming a full-time Veterinary Surgery Tech Assistant to join our dedicated and dynamic pet healthcare team. · We are committed to supporting pet owners and the veterinary community by providing the highest level o ...

    Calgary

    4 weeks ago

  • The Calgary Animal Referral and Emergency Centre (CARE Centre) is welcoming a full-time ER Veterinary Assistant to join our dedicated and dynamic pet health care team. · ...

    Calgary Full time

    2 days ago

  • We are welcoming a full-time summer contract emergency veterinarian to add to our growing team at Calgary Animal Referral & Emergency Centre (CARE). This could turn into a full-time permanent position come fall. · ...

    Calgary, Alberta

    1 month ago

  • The Calgary Animal Referral and Emergency Centre (CARE Centre) is welcoming a full-time Critical Care Tech Assistant to join our dedicated and dynamic pet healthcare team. · We are committed to supporting pet owners and the veterinary community by providing the highest level of e ...

    Calgary

    3 weeks ago

  • Veterinary Client Liaison · Department: Neurology Service · Location: Calgary, AB · Calgary Animal Referral and Emergency (C.A.R.E.) The Centre is welcoming a full-time · Veterinary Client Liaison · for our Neurology Team. We're looking for a personable yet highly professional "s ...

    Calgary, Alberta

    1 day ago

  • The Calgary Animal Referral and Emergency Centre is welcoming a full-time Critical Care Tech Assistant to join our dedicated and dynamic pet healthcare team. · Perform proper restraint techniques when assisting AHTs and veterinarians assess and treat patients. · Assist veterinari ...

    Calgary Full time

    3 weeks ago

  • We promote the values of a collegial and team-based approach to medicine, excellent client service, continuing education, and work-life balance. · A valid veterinarian license allowing practice in Canada · ...

    Calgary

    1 month ago

  • We promote the values of a collegial and team-based approach to medicine, excellent client service, continuing education, and work-life balance. · ...

    Calgary

    2 weeks ago

  • The Calgary Animal Referral and Emergency Centre welcomes a full-time ER Veterinary Assistant to join their dynamic pet health care team. · Energetic, self-motivated and outgoing candidate required · ...

    Calgary, AB TH Y

    2 days ago

  • Veterinary Client Liaison · Department: Neurology Service · Location: Calgary, AB · Calgary Animal Referral and Emergency (C.A.R.E.) The Centre is welcoming a full-time Veterinary Client Liaison for our Neurology Team. We're looking for a personable yet highly professional "servi ...

    Calgary

    1 day ago

  • We promote the values of a collegial and team-based approach to medicine, excellent client service, continuing education, and work-life balance. · ...

    Calgary Full time

    1 month ago

  • Summer DVM Student position at Calgary Animal Referral and Emergency Centre. · VCA Canada Calgary Animal Referral and Emergency Centre accepting applications for summer position. VCA Canada is committed to providing an inclusive and diverse workplace. · ...

    Calgary, Alberta

    1 month ago

    • See more