Operations Support, Bell Mobility - Montréal, Canada - CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME

CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME

Verified Company

Montréal, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Req Id: 407624

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell's forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers.

We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.

Summary:

Job Duties / Accountabilities:

Understand the market and identify competitive gaps and opportunities
Develop segment specific campaign development, implementation and management representing all areas of marketing (product, price, promotion and distribution)
Lead segment marketing and crossfunctional teams from marketing plan development through to execution
Manage and implement campaigns as necessary to meet targets
Manage endtoend execution of all segment specific marketing campaigns
Deliver Full Segment Analysis
Complete roadmap of segment opportunities; including post mortem, development and analysis
Deliver and exceed sales targets and build tracking mechanisms to ensure successful communication of results across the organization
Meet aggressive due dates on project implementation

Critical Qualifications / Competencies:

University degree with a Business, Marketing and/or related discipline

- competitive telecom environment

Highly motivated and able to seek out innovative approaches to business solutions and challenges
23 years of leadership experience in managing marketing activities
Solid knowledge and experience marketing to segments would be very beneficial
Extensive research skills and great attention to detail
Proven ability in project management and leading cross functional teams
Demonstrated analytical skills and ability to think strategically
Excellent communications skills, both written and verbal (ability to effectively communicate in front of large groups of people)
Solid partnering and creative problem solving skills
Flexibility and the ability to comfortably operate in an everevolving environment
Advanced skills in Excel and PowerPoint, Adobe Creative Suite (Photoshop, Illustrator and InDesign.)
Good knowledge of the evolving

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type:
Non Management

Job Status:
Regular - Full Time

Job Location:
Canada : Quebec : Montreal || Canada : British Columbia : Vancouver

Flexible work profile:
Mobile

Application Deadline:04/05/2023

All team members are expected to reside in Canada and within a reasonable commuting distance from their work location to ensure that they are able to come to the office as required, whether the visit is planned or unplanned.

Created:
Canada, QC, Montreal

Bell, one of Canada's Top 100 Employers.