Operations Analyst Asset Management - Markham, Canada - Computacenter
Description
Operations Analyst Asset Management:
Position Overview
Duties/Responsibilities
- Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values.
- Maintain Asset Management repository for hardware inventory.
- Maintain Asset Management repository for software and license inventory.
- Update and correct the asset management configuration items in the database following receipt from Client of information regarding Client personnel and/or inventory changes effectuated by the Client.
- Define the processes and procedures that the Client and any Third Party will perform when a change to an asset occurs.
- Work with the client to build a process for asset lifecycle management for hardware and software.
- Organize and conduct regular audits for both hardware and software at the various Client locations.
- Control hardware inventory as hardware inventory moves (following Installs, Moves, Adds, or Changes) through the life cycle at the Client locations.
- Implement necessary measures in order to maintain a minimum of 95% inventory accuracy.
- Develop Reports related to asset management.
- Perform other duties as assigned by management.
- Embrace and support Computacenter's mission and core values.
Education & Experience Required
- Legally eligible to work in Canada.
- 2+ years' experience with asset management services.
Skills & Competencies
- High attention to detail ability to spot errors and inconsistencies.
- Adept at handling interruptions and multitasking during highvolume periods.
- Excellent computer skills, including Microsoft Office (Word, PowerPoint, and Excel), ITSM tools such as ServiceNow.
- Outgoing personality with topnotch organizational, timemanagement and followup skills.
- Must be dependable, punctual and able to work with mínimal supervision.
- Exceptional customer service skills. Possess the ability to interface with different personalities.
- Possess a technical aptitude and desire to learn.
WHY COMPUTACENTER?
WE OFFER A GREAT BENEFITS PACKAGE
There's so much more to enjoy about being at Computacenter than just having a rewarding career.
In addition to offering competitive compensation plans and long-term career opportunities, Computacenter provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind.
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