Assistant Store Manager MANGO, Vaughan Mills - Concord, Canada - Fox Group Canada Inc.

Fox Group Canada Inc. Concord, Canada

2 weeks ago

Full time

Description

Salary:

BRAND: MANGO

POSITION: ASSISTANT STORE MANAGER

LOCATION: VAUGHAN MILLS

Fox Group is a leading and fast-growing retailer with 9,000 employees globally, and partner of choice for several well-known retail banners in Israel, Europe, and Canada, is excited to announce the opening of MANGO stores in Canada.

MANGO was founded in Barcelona, Spain, is an internationally renowned fashion brand that designs, manufactures, and markets women's, men's, and children's clothing and accessories, with over 2700 stores in 115 markets.

As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for- fashion Assistant Managers in the GTA. This position reports directly to the Store Manager and together you will build the store team.

As the Assistant Manager at MANGO Vaughan Mills location, you must be an exceptional leader who can motivate, inspire, and develop the store team to maximize sales and profits, create an exceptional work environment and ensure an extraordinary customer experience to each and every customer.

The Assistant Manager (ASM) in partnership with the Store Manager is responsible for overseeing the financial success of the store; ensures positive customer experiences; demonstrates a strong ability to meet individual sales and metric goals; drives profitable top-line sales growth and coaches store associates to consistently provide customers with an exceptional shopping experience. The Assistant Manager understands key business drivers and adjusts the business accordingly.

ASM COMPETENCIES AND SKILLS

The Assistant Manager must demonstrate a set of competencies/skills that establish them as a leader within the store. These competencies outline a skill-set that is required of a Assistant Manager to be successful in their role. Competencies include, but are not limited to:

People: Optimizes talent by developing direct reports, building effective teams and attracting and retaining top talent individuals. Influences people through effective communication.

Drives engagement and motivates people. The ASM can influence people through persuasion, directing and delegation of tasks.

Results: Stays focused on performance. The ASM drives results and ensures accountability to those results. The ASM is action oriented and resourceful.

Thought: Shows that they understand the business through a strong customer focus, heightened business insight and financial acumen. The ASM is capable of making complex decisions. When making complex decisions the ASM plans, sets priorities, and uses a strong decision quality.

Self: Remains flexible and adaptable and can manage ambiguity. The ASM is resilient and maintains composure in all situations.

The Assistant Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer.

Job Description- Assistant Manager- Key roles/ responsibilities

Assistant Managers are required to:

Provide and ensure legendary customer experiences consistently
Establish Customer Satisfaction
Coach, Develop and maximize the success of all associates
Sets expectations and ensures accountability
Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
Build a team that works well together based on the needs of the store
Ensure training of the associate team
Analyze business and create action plans
Communicate effectively with/to team
Direct/execute company policies/practices
Direct merchandise flow
Ensure visual & merchandising standards and a positive in-store experience
Manage controllable expenses
Maintain Mango Procedures
Loss Prevention and Safety

REQUIRED SKILLS/EXPERIENCE

Minimum of (2) years of experience in fast fashion retail environment
Prior sales management experience
Demonstrated ability to achieve individual selling goals and metrics
Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
Comfort in making decisions and mediating conflict within a team-environment
Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
Exceptional interpersonal, communication and customer service skills
Ability to identify/assess top talent and train/develop/retain great people.
Proficient in windows-based software such as Excel, Word and Outlook
Ability to work a flex schedule (which includes nights, weekend and holiday availability)
Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
Ability to climb step stools and ladders
Ability to stand/walk for long periods at a time
Possess manual dexterity and hand-eye coordination
Ability to travel to other store locations (if needed) and attend district meetings
This position involves constant moving, talking, hearing, reaching, grabbing and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
Ability to work as part of a team
Ability to effectively communicate with customers, peers and management

Fox Group Canada - Mango is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.

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