Property Manager - Surrey, Canada - Century Group

Century Group

Verified Company

Surrey, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

A 2023 BC Top 100 Employer, Century Group is a family-owned, real estate development and property management company with a mission to curate places people love.

Century Group's people are committed to building sustainable, thriving communities with diverse neighbourhoods.

For 65 years, Century Group has built a portfolio of operating real estate assets and land, residential rental properties, seniors residences, hotels and restaurants, as well as commercial retail spaces with an emphasis on a mixed-use approach.

What can we offer you?

Role Summary

Reporting to the Senior Operations Manager, Residential Properties, the Property Manager's primary responsibility is for the satisfactory day to day assistance in managing the residential portfolio, including all administrative work.

In this role you will be responsible for the management and administration of assigned residential rental properties.

You will proactively approach the day to day activities of your properties, as well as in determining, establishing and implementing effective operating procedures.

Key Accountabilities

All administrative duties required for the residential portfolio
Ensure all Property Management policies, procedures and operations are executed to standard
Maintain a positive attitude and professional working relationship with employees, tenants, visitors, and contractors
Oversee and supervise the completion of job tasks and duties by the Resident Manager and Property Administrators
Provide input and recommendations to the Senior Operations Manager, Residential Properties in respect to employee performance.
Conduct tenant relations with the intent of achieving and maintaining a high level of tenant satisfaction
Strive for as close as possible to 100% occupancy, including ensuring that suites are rentready on the first day of the month
Conduct weekly property/building inspections, preliminary inspections, create General Contractor sheets for turn over units.
Ensure that accounts receivables are collected on a timely basis
Followup on outstanding rents by calling/tracking down tenants. Deal with arrears and past tenant accounts sent to Credit Bureau, File for RTB, and attend Arbitration Hearings Provide feedback to Senior Operations Manager, Residential Properties on building issues, tenant feedback, and leasing
Ensure that proper fire and life safety procedures are enforced at all times (i.e. coordinate fire drills, smoke detector tests, evacuation plan tests) via collaboration with the Safety Coordinator
Stay highly organized to ensure required paperwork and forms are completed accurately and ontime, and formatted according to company standards
Prepare a wide variety of documents based on information received from multiple sources. This includes thorough proofreading and may include making editorial suggestions
Assist with annual budget preparations
Maintain up to date staff manuals for policies and procedures
Enter all pertinent information into our software program (Yardi)
Follow company guidelines
Other duties as assigned

Education & Experience

Three (3) or more years of experience in residential property/asset management.
Two (2) or more years of direct leadership experience in a property management role
Three (3) or more years of customer service/tenant relations experience

Required Knowledge, Skills & Abilities

Experience producing budgets and strategizing cost effectiveness.
Yardi experience is an asset
Knowledge of the Residential Tenancy Act (RTA) is required
Valid Driver's Licence and a vehicle are required as some sit visits will be needed
Google Workspace experience (Google Docs, Google Sheets, Gmail etc.) is an asset
Strong computer skills and the ability to learn new softwares and programs quickly
Strong problem solving skills
A keen eye for detail is required
Excellent Customer Service with strong verbal and written communication skills
Ability to maintain integrity in relationships with coworkers and external customers