Field Special Investigator - Ajax, Canada - Intact

Intact

Verified Company

Ajax, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.

In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role
We're looking for a Field Special Investigator for our growing team

As a
Field Special Investigator for our Investigative Services team in the
Greater Toronto Area / Eastern Ontario region, you will be responsible for investigating complex insurance claims with elements of potential fraud, misrepresentation, and/or exaggeration, for all lines of business.

What you'll do here:

Evaluate concerns and fraud indicators to develop investigative plans for all lines of business in insurance claims, including Property, Auto Fire and Theft, Cargo, Casualty, Accident Benefits and claims with Legal disputes.
Conduct all aspects of the investigations, including inperson and telephone interviews with individuals, businesses, law enforcement, and all entities pertinent to the claim.
Collect, source and preserve evidence as it relates to investigations, including statements, records, reports, and salvage.
Analyze information to identify trends, summarize findings and make recommendations to the business for further investigation and claims handling.
Consult internally with Claims business units, and provide resources and recommendations to support the fraud initiatives, as required.
Communicate effectively with all stakeholders, and prepare reports, trial briefs, and updates on investigations in a timely and respectful manner.
Build and maintain productive business relationships with law enforcement (police, fire, border control), government bodies, and investigative organizations.
Attend court proceedings or hearings, as required.
Participate and/or lead project work and training initiatives, internal and external.
Work using a home office and company vehicle (with an assigned administrative office in the GTA).

What you bring to the table:

Minimum 12 years of field investigative experience
Minimum of 2 years insurance claims investigation experience
Strong investigative interviewing and statementtaking skills
Comprehensive knowledge of evidence continuity, collection best practices, and privacy laws
Excellent written / verbal communication and documentation skills
Strong interpersonal and networking / relationshipbuilding skills
Experience in providing testimony in judicial proceedings and/or insurance examinations
Must have valid Ontario Driver's License and a good driving record
Excellent time management and workload management skills
Working knowledge of Microsoft office, Outlook
A friendly and cando attitude
University degree or college diploma and/or equivalent business experience

These skills are considered a strong asset:

Law Enforcement experience
Knowledge of provincial insurance regulations (such as the Ontario Insurance Act, Ontario Automobile Policy, Statutory Accident Benefits Schedule, PIPEDA)
Knowledge and/or experience in Insurance investigations with specific lines of business (Auto, Property, Cargo, Casualty)
Ability to be problemsolve and innovate investigation strategy
Bilingualism in English and French and/or any other language

LI-Claims #LI-Hybrid IN-ON

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer
At Intact, w