Application Production Support Analyst - Montréal, Canada - TekwissenLLc
Description
Position:
Application Production Support Analyst
Location:
Montreal, QC, H3A 2A6
Duration: 12 Months
Job Type:
Contract
Work Type:
Hybrid
Shift:
Monday to Friday (12:00PM to 9:00PM)
Job Description:
Position Summary:
Diagnosing and resolving incidents.
Answering user requests.
Ensure daily communication & transition with teams from other time zones.
This position implies Call Duties, to cover for eventual incident that may occur during the weekends, back holidays as a level 2 for other locations.
Technical knowledge required:
Expertise in SQL language (Sybase T-SQL required, Oracle PL/SQL is a plus) and DBMS concepts (Sybase Replication server would be a plus)
Previous experience working in Unix environments and shell scripting.
Knowledge of programming languages (C, C++, C, >Net, VBA, APS,.Net, JAVA, 4D) is a plus.
Proficiency in creating Excel Macros is a plus.
Experience with Autosys, Control M, Etl tool (Database WX) as well as file transfer tools (CFTO is a plus).
Personal attributes:
Knowledge and experience of the Investment service industry.
Good Knowledge on Mutual funds Administration.
Knowledge of data collection and analysis in a large and complex/diverse environment, including relevant qualifications or experience, would be an advantage.
Good interpersonal skills and team player
Client focused
Attention to details.
High energy level coupled with a desire to take on responsibility.
Able to multi-task.
Require Education or Equivalent Experience:
Bachelor's degree or higher or equivalent combination of education and experience.
Good French verbal communication skills are a plus, fluent English communication is a must.
Job Type:
Fixed term contract
Contract length: 12 months
Pay:
$350.00-$400.00 per day
Schedule:
- Monday to Friday
Experience:
- IT support: 5 years (preferred)
Licence/Certification:
- CompTIA A+ (preferred)
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