Logistics Coordinator - Burlington, ON

Only for registered members Burlington, ON, Canada

3 weeks ago

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Job summary

We're looking for a Logistics / Dispatch Coordinator to play a critical role in the day-to-day execution of our outbound logistics operations.

Responsibilities

  • Coordinate and schedule pickups and deliveries with carriers and drivers
  • Track shipments and maintain accurate, real-time status updates in internal systems
  • Proactively communicate delivery updates, delays, and exceptions to customers and internal teams (English & French)
  • Present and follow up on weekly carrier scorecards, driving performance and accountability
  • Maintain accurate lane-based rate cards, carrier contact details, and escalation protocols
  • Investigate
    & resolve delivery exceptions
    & customer inquiries promptly

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