Key Holder/sales Associate - Toronto, Canada - Bonpoint

Bonpoint
Bonpoint
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description




JOB DESCRIPTION:
KEY HOLDER / RETAIL SALES ASSOCIATE


La Maison Bonpoint
A Bonpoint clothing item is unique and signed.


With our collection designed in Paris you can recognize the savior faire to the littlest details: 6 points to the centimeter (not any less), large hems on smart dresses for the best look, lining of all the embroideries for ultimate comfort, hand-embroideries, fins rouleautes, invisible hems, checks assembled with maximum precision and calais embroideries.

Our Maison prides itself with a unique, precise and precious confection that is entirely transparent.


Overall Mission
As a Key Holder, you will be an ambassador of the brand.

You will assist the Store Manager and/or Assistant Manager in building client relationships, proactively foster the achievement of sales goals and ensure that the highest level of client experience is delivered.

You will be a role model to the team and will support your store and/or manager in operational duties. You will represent the brand values and demonstrate professional and respectful behaviors towards our clients and team members.


Essential Duties & Responsibilities

Client and Business Development

  • Support the team in building long term client relationships and being an example of top performance by leveraging clienteling techniques.
  • Establish a clientcentric mindset in store to ensure the highest level of client experience and proactively handle clientrelated situations.
  • Communicate and inspire the team on corporate strategy and relevant business information.
  • In partnership with your store manager, put in place action plans to boost business and maximize product performance, leveraging visual merchandising, selling training and clienteling techniques

Selling and Floor Management

  • Act as a role model demonstrating sales leadership to the team, through achievement of personal goals, supporting them with their own sales, foster crossselling and client repurchasing.
  • Build and develop own client portfolio.
  • Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Bonpoint service standards are achieved.

Operations

  • Ensure policies, brand standards and grooming guidelines are communicated and implemented.
  • Support team in inventory management.
  • Support store manager and/or assistant manager in staff planning when required

Principle Skills, Knowledge, and Personal Attributes Required

  • Minimum 23 years specialty retail experience
  • Minimum 12 years in key holder and/or leadership role
  • BA a plus
  • Foreign Languages a plus
  • Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
  • Selfstarter
  • Dependable, punctual, flexible
  • Excellent problemsolving skills
  • Computer literacy a must
  • Be fashionforward, and have a passion for the fashion/luxury goods industry
  • Be a team player; proactive attitude
  • Ability to adapt to changing needs of the company as necessary
  • Must be able to work a retail schedule available evenings, weekends and holidays as needed
  • Must be able to work a retail schedule available evenings, weekends and holidays as needed

Job Type:
Part-Time


COVID-19 considerations:
Covid-19 precautions observed. Vaccinations required.


Work Location:
One location


Job Type:
Part-time


Pay:
$18.00 per hour


Day range:

  • Monday to Friday
  • Weekends as needed

Shift:

  • 4 hour shift
  • 8 hour shift
  • Afternoon shift
  • Day shift
  • Morning shift

Experience:


  • Retail sales: 2 years (preferred)

Work Location:
In person

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