Pharmacy Assistant - Thunder Bay, Canada - Oak Medical Arts

Oak Medical Arts

Verified Company

Thunder Bay, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Oak Medical Arts
Oak Medical Arts is a locally-owned network of six clinic and pharmacy locations in Thunder Bay.

Our team-based model integrates many health professions including: walk-in clinic services, pharmacy, chiropractic care, massage therapy, physiotherapy, foot care, harm reduction, kinesiology, mental health counselling and much more.

Our goal is to make it easy to access great healthcare, know our patients, provide great care and improve the health of Thunder Bay and community overall

Oak Medical Arts is looking for an energetic and passionate
Pharmacy Assistant to work in our pharmacy locations providing exceptional patient care and working with an amazing team

Oak offers an rewarding job, work-life balance, support, culture and teamwork. Take pride in working for a locally-owned pharmacy, and experience a great team and culture that make you enjoy your work even more

Plain Language Summary

Roles and Responsibilities

Pharmacy Assistant Responsibilities
Pharmacy Operations

All Kroll functions
Receiving phone calls
Refill requests
New prescription faxes, etc.
Prescription filling
Unfills
Medsync and autofill
Report printing
Adding new patients
Adding coverage
Keeping accurate profiles
Adding notes as needed
Cleaning and tidying duties
Organizing space and workflow
Managing supplies

Prescriptions

Entering prescriptions
Counting and preparing prescriptions
Completing refill requests
Methadone and suboxone scripts
Creating accurate and complete blister packages
Billing blister packs
Running batches
Third party billing
All required documentation i.e. ministry billing codes, nutrition forms
NIHB and other third party billing
Troubleshooting billing
Consent forms

Customer service

Friendly, fast, efficient and exceptional care
Answering phones
All till functions
Coordinating and setting up deliveries
Answering questions
Coordinating care between our locations if needed
Booking clinical services appointments or other appointments as applicable

Inventory Management

Managing drug orders
Narc counts
Inventory counts
Return to stock
Managing minimum and maximum in Kroll drug cards
McKesson (sending and receiving orders, looking up prices, reports, etc.)

Pharmacist Support

Help with supporting the pharmacist's practice, organization and dispensary workflow, clinical billing assistant, accurate preparation of all blister packs, prescriptions, reports, etc.
Understanding the scope of a pharmacist, referring all patient questions to the pharmacist, looking for opportunities to inform patients about the role and scope of a pharmacist, identifying opportunities for clinical services.

Organization

Organization of day and tasks, working as a team with other pharmacy staff, efficient, time management.
Working with the pharmacist and technician to enter and prepare all scripts, coordinate checking of all scripts, answer questions and direct to the pharmacist as needed. Working with clinic locations to optimize patient care and collaboration.

Clinic Assistant Responsibilities
Administration

Booking appointments in EMR system
Booking clients as per provider request and preference
Navigating EMR site and provider schedules
Changing or canceling appointments
Creating accurate and relevant appointment notes
Understanding general principles of booking appointments
Understand provider preferences around booking appointments
Explain all divisions and services to patient
Book repeating appointments
Using the waitlist
Demonstrates confidence in booking appointments, answering questions, etc.

Patient reports / consults / charting

Scanning / input of provider information into EMR system (ex. Lab results)
Add files to chart
How to send, receive and process faxes in SR fax
Notifying provider where appropriate on results
Create tasks in JaneApp
Print or export notes from EMR

Handling Payments

Cash / Debit / visa payments
NIHB billing for social work
Recording of ministry billing codes as appropriate
Refund payment
Process payments for appointments
Prepayments on JaneApp
Process payments for products
Add adjustments to appointments

Provider Support

Having forms ready and available for provider completion
Completion of basic information as per appropriate and as per provider request
Help with supporting the health provider practice, organization and clinic workflow, clinical billings, reports, etc.
Understanding the scope of each supported health provider, referring all patient questions to the preferred health provider, looking for opportunities to inform patients about the role and scope of programs and services.

Services promotion and networking