Jobs

    customer service adviser - Stony Plain, Canada - OK TIRE-STONY PLAIN

    OK TIRE-STONY PLAIN
    OK TIRE-STONY PLAIN Stony Plain, Canada

    2 weeks ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week
    • Education: Secondary (high) school graduation certificate
    • Experience: 2 years to less than 3 years
    • or equivalent experience

      • Work setting

    • Urban area
    • Retail/wholesale establishment/distribution centre
    • Automobile repair services
    • Sales

      • Tasks

    • Produce informational materials to increase awareness of services available
    • Advise clients on advertising or sales promotion strategies
    • Answer written and oral inquiries
    • Answer inquiries and provide information to customers
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Perform general office duties
    • Receive and log complaints
    • Receive payments
    • Sell merchandise
    • Explain procedures, risks and benefits to clients
    • Answer clients' inquiries and provide information
    • Consult with clients after sale to provide ongoing support
    • Professionalism in customer service
    • Provide customer service

      • Type of product

    • Automotive parts and accessories

      • Computer and technology knowledge

    • MS Outlook
    • MS Word

      • Security and safety

    • Basic security clearance
    • Vulnerable sector check
    • Reference required

      • Transportation/travel information

    • Own transportation

      • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Overtime required
    • Tight deadlines
    • Work under pressure
    • Bending, crouching, kneeling
    • Repetitive tasks
    • Standing for extended periods

      • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Organized
    • Reliability
    • Team player
    • Initiative
    • Judgement
    • Ability to multitask
    • Dependability
    • Honesty
    • Quick learner

      • Screening questions

    • Are you currently legally able to work in Canada?
    • Do you currently reside in proximity to the advertised location?
    • Do you have previous experience in this field of employment?
    • Do you have the above-indicated required certifications?
    • What is the highest level of study you have completed?

      • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits

      • Financial benefits

    • As per collective agreement
    • Group insurance benefits
    • Life insurance

      • Other benefits

    • Free parking available
  • OK TIRE-STONY PLAIN

    customer service adviser

    2 weeks ago

    OK TIRE-STONY PLAIN Stony Plain, Canada

    Durée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 40 hours per week · Education: · Expérience: · Education · Secondary (high) school graduation certificate · or equivalent experience · Work setting · Urban area · Retail/wholesale establishment/distr ...

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