Audio Visual Network Specialist - Burnaby, Canada - BC Hydro
Description
Powered by water... and by people like youProviding clean electricity to 4 million customers takes a diverse workforce and that's where you come
in. We need your talent to help us build major projects to meet growing demand. To help our
customers find clean energy solutions for their homes and businesses and to be ready to respond
during storms and outages to keep our system reliable.
Working for BC Hydro is meaningful. And now, the stakes have been raised as we work towards a
solution to climate change while safely providing clean, affordable electricity to our customers.
We offer a healthy work life balance, training opportunities and career progression. We're proud to be
ranked as one of B.C.'s Top Employers and one of Canada's Best Diversity Employers. Join us as we
build an even cleaner B.C.
JOB DESCRIPTION
Duties:
- Maintains BC Hydro's integrated Audio Visual (AV) system (including software and/or hardware
configuration changes, break-fixes and hardware products into the operating environment.
Monitors and controls software and/or hardware changes to ensure changes adhere to
established products and BC Hydro procedures. Test point-to-point functionality of systems and
assess the impact of changes for performance and user ease of use is maintained.
- Designs and oversees the implementation of new AV equipment and upgrades to the operating
and conducts testing to ensure completeness of installations and business requirements are met.
- Provides technical leadership and guidance to project teams and Tier 1 and 2 support teams
Tier 3 support to investigate and resolve complex issues escalated from Tier 1 and 2 support
teams. Contacts product vendors for troubleshooting assistance as required.
- Provides technical advice on the development and implementation of corporate AV systems
- Provides technical onsite assistance for largescale conference rooms and auditorium planning
training materials and conducts end user training as required.
- Works with the Network Operations team to support the AV hardware installations requiring
the corporate network.
- Monitors changes or updates to hardware/software (such as end of life notifications, upgrades or
- Hydro and advises management of risks for their attention.
- Maintains AV equipment inventory records to ensure completeness, currency and accuracy of
- Performs duties of a minor nature related to the above duties that do not affect the rating of the
Qualifications:
***- Certification in Telecommunications and/or Electronics degree; and three (3) years of experience
in an audio-visual environment.- Completion of Microsoft accredited course(s) is preferred. CISCO certifications (CCNA or CCNP)
considered an asset.- Must hold a valid class five (5) driver's licence.
ADDITIONAL INFORMATION
***
This position is affiliated with the Movement of United Professionals union (MoveUP/COPE).
We're always looking for exceptional people to bring new ideas, fresh thinking and the motivation
to help shape the electricity system in B.C. It's an exciting time to be a part of our team as we
invest in our system and prepare to meet the challenges of tomorrow.
Our values guide our work. Want to join us?
We are safe.
We are here for our customers.
We are one team.
We include everyone.
We act with integrity and respect.
We are forward thinking.
BC Hydro is an equal opportunity employer.
minorities, women, Indigenous peoples, persons with disabilities, persons of minority sexual
orientations and gender identities, and others with the skills and knowledge to productively
engage with diverse communities.
We are also happy to provide reasonable accommodations throughout the selection process and
Flexible work model role definitions
===========================
Our four role types identify the degree of flexibility an employee could have to work from home
based on the type of work they do. The flexibility for an individual job is up to the manager for
each position and the operational requirements. Employees also have the right to work full-time
from the office if they prefer. All of our roles require at least some in-person time.
IBEW/Field - No option to work from home
Resident - Work
More jobs from BC Hydro
-
Property Representative 1
Vancouver, Canada - 3 days ago
-
power line technician foreman/woman
Dease Lake, Canada - 1 week ago
-
property administrator
Vancouver, Canada - 1 week ago
-
electrical engineer
Burnaby, Canada - 1 week ago
-
Records & Info Mgmt Asst (1 Year Ftt)
Burnaby, Canada - 1 day ago
-
HR Advisor
Vancouver, Canada - 1 week ago