- Collaborate with project managers and team leads to ensure Jira configurations align with team needs and organizational standards.
- Develop and maintain dashboards and reports in Jira to track issue progress, ownership, and accountability.
- Work with IT or DevOps teams (if applicable) to escalate technical issues or implement advanced configurations.
RACI Documentation Management Design, build, and maintain RACI (Responsible, Accountable, Consulted, - Informed) documentation for key projects and initiatives.
- Assist in mapping roles and responsibilities across teams using Jira data and stakeholder input.
- Ensure RACI documents are consistently structured, accurate, and updated as roles or project scopes evolve.
- Support audits and reviews of RACI documentation and Jira configurations to ensure data integrity and process compliance.
- Process Improvement & Enablement
- Provide training or documentation to support teams in using Jira effectively for responsibility tracking.
- Identify opportunities to improve Jira usage and RACI alignment through automation, templates, or process refinement.
- Understanding of RACI models and responsibility assignment frameworks.
- Basic knowledge of Agile or project management methodologies (Scrum, Kanban, etc.).
- Experience using reporting tools or dashboards within Jira (e.g., Jira Filters, JQL).
- Proficiency in Microsoft Excel, Word, and other productivity tools.
- Exposure to Confluence, Microsoft SharePoint, or similar documentation platforms is an asset.
- Strong attention to detail with the ability to analyze systems and identify process gaps or improvements.
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Digital Delivery Co-op - Toronto - Acciona S.A
Description
We have successfully delivered large infrastructure projects across Canada since Our leadership and expertise span the entire value chain from research and development through construction, operation and maintenance of projects. Currently involved in some of Canada's largest infrastructure projects, ACCIONA delivers solutions that contribute to the economic and social progress of the communities in which it operates.We are seeking a detail-oriented and process-driven co-op student for a 12–16 month term to support the administration and continuous improvement of our Jira system, with a specific focus on the development and management of our RACI documentation. In this role, you will work closely with cross-functional teams to ensure clear accountability, optimized workflows, and accurate responsibility mapping across projects and initiatives. You will configure Jira boards, manage custom fields and workflows, and maintain up-to-date RACI matrices to support project governance and decision-making. This role is ideal for a student with strong organizational skills, a passion for systems and process design, and an interest in agile project management tools.
Jira Administration Administer and maintain Jira projects, boards, workflows, custom fields, and issue types to support internal process management.
Work Conditions:
Full time in Don Mills/Queen Street Office Toronto
Required Skills and Competencies Familiarity with Jira Software, including boards, workflows, issue types, and custom fields.
This role offers an annual base salary in the anticipated of CAD $55k*We are committed to creating an accessible and barrier‑free recruitment process and workplace.
If you need any accommodation through the process, please email HR-
ACCIONA has been given the Top Employer 2022, 2023, 2024 & 2025 certification in Canada, as well as the Top Employers North America 2022, 2023, 2024 & 2025 seal, which certifies the company's commitment to excellence in human resources management and those who focus on putting their people first through their exceptional HR policies.
As a company that values diversity as a source of talent, we work to foster an inclusive environment that promotes respect, belonging and engagement so that all people can participate on an equal opportunity basis.
We invite everyone to apply regardless of origin, circumstances, background or condition.Job Description**#J-18808-Ljbffr-
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