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    Director, Claim Policy - Waterloo, ON, Canada - Equitable Life of Canada

    Equitable Life of Canada
    Equitable Life of Canada Waterloo, ON, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    it's about being part of a workplace that helps you grow and reach your full potential


    Position Title:
    Director, Insurance Solutions

    Reports To:
    Head of Individual Insurance Business
    Insurance Solutions


    Term:
    Permanent Full-Time


    You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month.

    You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

    We are looking for a Director, Insurance Solutions to join our Insurance Solutions team

    The Director, Insurance Solutions is a highly influential role, both internally, and externally for Equitable.

    The incumbent will oversee the development and implementation of a complex Individual Insurance product shelf that requires ongoing management given the dynamic market.

    Develop and implement a complex Individual Insurance product strategy that requires ongoing management given a dynamic and ever evolving market.

    Lead the strategic shift to having multiple product launches in market per year.

    Develop client journey at the product level – policy acquisition through to claims, influencing operations and digital experiences to align to the vision for the client's journey and experience owning an Equitable policy.

    Work closely collaborating and coordinating with Distribution, Pricing, Underwriting, Operations, Finance, Technology, Corporate Marketing & Digital/Creative services.
    Align with Savings and Retirement and Group Insurance regarding product development opportunities and potential "cross sell" opportunities.

    ~ Develop strategies and tactics to increase inforce policy retention, conversions and renewals, by providing services, experiences, education, and policy value maximization for clients.
    Develop strategies to increase inforce client engagement through digital channels, advisor, statements, and all other forms of communication.

    Align with both S&R and Investments to manage fund managers and fund line-up for Universal Life products, ensuring a competitive platform providing strong returns for clients.


    ~ Partner closely in the development and implementation of a variety of marketing strategies through various channels.

    Influence the development and implementation of sales strategies and tactics resulting in achieving divisional and regional sales targets, growth and profitability goals.

    Influence the management of several strategic and complex external vendor relationships.

    Represent Equitable and our insurance solutions externally, presenting to industry forums, advisors groups and communicating a compelling value proposition to drive advisor engagement.

    Develop a thought leadership presence as it relates to participating insurance products.
    Provide product training for regional field staff and educational conferences and educational credits for advisors.

    Work closely with Sales/Distribution and Operations on key strategic relationships – leveraging MGA and National Accounts platforms, Prestige Programs etc.

    Represent EQ externally at conferences, speaking engagements, through marketing solutions, social media etc.
    University Degree – Minimum Bachelor of Business, Commerce or Mathematics or related field
    Minimum of 10-15 years insurance experience
    Minimum 5+ years insurance product leadership experience
    Exceptional leadership skills – both direct and indirect leadership – with strong relationship management and ability to negotiate both internally and externally
    Creative and dynamic product manager – with proven experience and results leveraging a variety of mediums
    Familiarity of key behavioural economics principles and applications in the insurance market
    Results oriented with a focus on data and measuring success
    Excellent strategic thinking, planning and decision-making skills
    An additional paid volunteer day each year so you can spend time giving back to the community
    Immediate enrollment in the company's pension program with employer matching
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