Account Executive - Scarborough, Canada - Accuenergy (Canada) Inc.

Accuenergy (Canada) Inc.

Verified Company

Scarborough, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation.

Extraordinary outcomes need exceptional teams. We believe deeply in the power of a growth mindset for individuals and team development. Don't worry if you don't understand power metering, energy monitoring just yet. As a fast learner and collaborative teammate, you are ready to handle that challenge and more.

As a customer service specialist at Accuenergy, you will be coordinating between Sales, Marketing and Operation teams, as well as our customers.

They will rely on your prompt response with accurate information. You will coordinate request from customers and internal stakeholders with pre-set processes.

Responsibilities

Serve as the key point of contact on clients' order fulfillment process
Work closely with global customers, suppliers, and sales team to provide great customer service
Process client sales orders and shipping documents effectively and efficiently. Proactively issue SO, PO and monitor open orders in the information system
Communicate promptly with customers and suppliers regarding price, quotation, order status, production schedule and delivery, etc.
Effectively coordinate and communicate with internal crossfunctional teams on order management activities
Professionally address and resolve order and shipping issues in time
Ensure positive ongoing customer service and support
Maintain thorough understanding of Accuenergy products and services to meet customer needs and satisfaction

Qualifications

Postsecondary degree or diploma in Supply Chain Management, Business Administration or Marketing preferred
Excellent interpersonal and communication skills
Excellent problemsolving and analytical skills
Dynamic, selfmotivated, service and solutionoriented
Ability to work under pressure in a highly competitive environment
Proficiency with Microsoft 365 (Outlook, Excel, Word & PowerPoint) & Internet
Fluent in both English and Mandarin is an asset.

Benefits: