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    Senior Manager, Performance Management - Mississauga, ON, Canada - Walmart Canada

    Walmart Canada background
    Description

    The Senior Manager, Customer Insights, Mission Shop and Seasonal will be the Insights lead for the general merchandise and apparel divisions, along with seasonal events.

    This is your opportunity to be a core part of the Customer Insights team and help build customer obsession by delivering actionable customer insights and reporting to guide customer merchant strategy.

    You will work with key marketing leadership, and business unit leaders to analyze unique business problems, and deliver creative, timely and actionable solutions.

    A keen interest in influencing business performance through customer insights is a must.

    Develop and lead an integrated short (in year) and long term (3 year) general merchandise insights learning agenda leading to deep customer understanding and measurement plans that drive business performance and growth .

    This includes scoping insights needs, identifying the optimal approach, leading insights projects and delivering impactful presentations that drive customer centric action.

    Key strategic insights partner for the Mission Shop (Hardlines, Homeliness, Electronics, Entertainment and Apparel) and Seasonal Events teams .

    Lead and provide customer foresights on consumer and shopper trends informing long term planning, specifically identifying white space or areas of product / category / customer growth.

    Identify, integrate and align customer insights with other data across the organizations to deepen insights and identify so-what's and why's 5.

    Manage an on-site team of full time Circana resources to continue to deliver market share reporting, and also start to deliver richer customer insights, this includes driving focus / prioritization of work, assessment of talent and identifying opportunities for enhancement.


    Project manage and administrate Circana third party agreements, strategic relationships, and vendor research approved by the merchants or marketing (WMG).

    Responsible for effective / efficient use of a Circana Research Fund, including identifying opportunities for cost efficiencies through relationship, automation, and syndicated research reports / tools
    Be a champion in building customer obsession and empathy across the Walmart Canada organization. Ability to triangulate and distill data from multiple sources into customer insights that address business questions
    ~ Ability to work in a fast-paced environment, managing multiple projects and changing priorities

    Veuillez vous connecter à votre compte Workday et utiliser le rapport Trouver des emplois pour postuler à cet emploi.

    ~


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