-
Technical Services Representive
1 week ago
Shermco Industries Winnipeg, Canada**_About Shermco_** · - Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Gro ...
-
Technical Services Specialist
1 week ago
Motor Coach Industries Winnipeg, Canada*** · The Technical Services Specialist is responsible for providing engineering related technical support to our customers, suppliers and the Regional Product Support Managers of New Flyer. Duties include investigating product field issues related to programming and electrical s ...
-
Manager, Technical Services
14 hours ago
University of Manitoba Winnipeg, CanadaThe University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment ...
-
Technical Services Representative
1 week ago
Shermco Industries Winnipeg, Canada_**About Shermco**_ · - Since 1974, Shermco has become North America's largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Add to that our Professional Engineering Gro ...
-
Wd-technical Services
3 days ago
Winpak Ltd Winnipeg, Canada**DUTIES AND RESPONSIBILITES** · - Conduct field trials and customer visitations including detailed customer packaging audits to ensure ongoing material and packaging equipment performance levels are maintained. · - Interact with customers to provide technical assistance/solution ...
-
Technical Services Specialist
1 week ago
University of Manitoba Winnipeg, CanadaThe University of Manitoba is a driving force of innovation, discovery and advancement. Our momentum is propelled by our campus community - UM faculty, staff and students whose determination and curiosity shape our world for the better. Our teaching, learning and work environment ...
-
Technical Services Representative
1 week ago
Encore Global Winnipeg, Canada**Position Overview**: · The Technical Services Representative plays a key-role in the operations as he/she set up, operating and dismantling audio visual equipments. · **Key Job Responsibilities**: · - Setting up, operating, and dismantling audio visual equipment at events as as ...
-
Technical Service Representative
1 week ago
Cole International Winnipeg, CanadaReporting to the Branch Manager, the Technical Service Representative is responsible for a wide variety of technical duties to ensure the timely and accurate processing of customs entries and maintenance of clients' import databases. This includes but not limited to researching i ...
-
Technical Director Laboratory Services
3 days ago
Shared Health Winnipeg, Canada**Requisition ID**: 357414 · **Position Number**: · **Posting End Date**: Open Until Filled · **City**: Winnipeg · **Employer**: Shared Health · **Site**:Shared Health - SHDS-HSC · **Department / Unit**: SHDS Clinical Biochemistry Laboratory · **Job Stream**: Non-Clinical · **Un ...
-
MCI Coach Winnipeg, Canada*** · The Technical Services Specialist is responsible for providing engineering related technical support to our customers, suppliers and the Regional Product Support Managers of New Flyer. Duties include investigating product field issues related to programming and electrical s ...
-
Nordstrong Equipment Ltd Winnipeg, Canada**Inside Technical Salesperson/Customer Service** · **The Company** · **The Opportunity** · Reporting to the Inside Sales Manager, as an Inside Technical Salesperson, your primary responsibilities are providing support to the Outside Sales Team in determining equipment needs, sup ...
-
Technical Service Lead
1 week ago
E-Z-GO Winnipeg, Canada Full timeDescription Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment. Textron Specialized Vehicl ...
-
Technical Service Lead
1 week ago
Textron Winnipeg, Canada Full timeTechnical Service Lead - Powersports - French( Job Number: · Description Textron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side-by-sides, all-terrain vehicles, professional turf-care equ ...
-
Technical Director Laboratory Services
1 week ago
Shared Health Winnipeg, Canada PermanentPosition Overview · Lead the technical aspects (testing, instrumentation, training & competency, scope of practice, test utilization) of laboratory testing in the relevant provincial specialty service as part of the provincially integrated delivery of relevant laboratory service ...
-
Technical Director Laboratory Services
2 days ago
Winnipeg Regional Health Authority Winnipeg, Canada PermanentRequisition ID: · Position Number: · Posting End Date: Open Until Filled · City: Winnipeg · Employer: Shared Health · Site: Shared Health - SHDS-HSC · Department / Unit: SHDS Clinical Biochemistry Laboratory · Job Stream: Non-Clinical · Union: Non Union · Anticipated Star ...
-
Bilingual Technical Service Representative
4 days ago
Polaris Winnipeg, Canada Full timeJOB SUMMARY: · Required: Strong language skills in English & French reading, writing, and verbal communication. · Polaris Technical Service Representatives (TSRs) are responsible for delivering an industry-leading service experience to Polaris dealers and customers. In this role ...
-
Wabtec Winnipeg, Canada Full timeWabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmat ...
-
Senior Service Engineer
6 days ago
Xerox Corporation Winnipeg, MB, CanadaPress space or enter keys to toggle section visibility · City · Winnipeg · State/Province · Manitoba · Country · Canada · Department · Technical Customer Services · Date · Thursday, May 9, 2024 · Working time · Full-time · Ref# · Job Level · Job Type · Experienced ...
-
Canadian National Railway Winnipeg, MB, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
-
Senior Service Engineer
5 days ago
Xerox Winnipeg, Canada Full timeGeneral Information · Press space or enter keys to toggle section visibility · City Winnipeg State/Province Manitoba Country Canada Department Technical Customer Services Date Thursday, May 9, 2024 Working time Full-time Ref# Job Level Individual Contributor Job Type Experienc ...
Bilingual Technical Service Representative Posted on 3/11/2024 Engineering/Technical Service Re - Winnipeg, MB, Canada - Polaris Industries
Description
Bilingual Technical Service Representative
At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.
JOB SUMMARY:
Required: Strong language skills in English & French reading, writing, and verbal communication.
Polaris Technical Service Representatives (TSRs) are responsible for delivering an industry-leading service experience to Polaris dealers and customers. In this role, you will work on technical problem resolution and product technical training. The main goal of a TSR is to s manage escalations, consider all viewpoints, and find effective remedies.
You will be representing the voice of the dealer and field technicians to internal departments. The ability to read, write and speak both French and English is required to be successful in this role.
Assist and Engage Dealers:
TSRs provide vehicle troubleshooting, diagnostic, and repair support via phone and live video support.
Monitor and manage an assigned group of dealers to identify and drive resolutions on complex, escalated or stagnant contacts.
Proactively engage dealers through phone or live video conferencing to expedite vehicle diagnostics and repair and reduce overall vehicle down time.
Loyalty Management:
Mitigate dealer and owner disloyalty by ensuring top-notch service quality.
Make financial and business decisions that enhance brand loyalty and deliver world class customer service for Polaris based on dealer information, related experience, and critical judgement.
Warranty Support:
Provide case support for vehicle diagnostics and warranty authorizations, including but not limited to determining root cause, warranty eligibility, component coverage and labor accuracy.
SKILLS & KNOWLEDGE
· Bachelor's degree in business management, Industrial Science, or related field, or Substantial equivalent technical experience in related work or field
· Strong mechanical aptitude in powersports and/or automotive
· Strong ability to methodically evaluate complex problems and provide recommendations for resolution.
· Proficient in Microsoft Office applications, SharePoint, and typing
· Excellent written and verbal communication skills; ability to articulate thoughts, ideas, and technical terminology.
Preferred:
· Three to five years of dealer or customer service experience
· Powersports Industry Knowledge
· Polaris product knowledge
· An understanding, appreciation, and passion for Polaris products
WORKING CONDITIONS
· Standard office and shop environment – fast-paced
· Some vehicle repair work and travel required.
#LI-BO1
#LI-hybrid
We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE.Apply today
At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture.At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generousmatching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.
About Polaris
As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER, RZR and Polaris GENERAL side-by-side off-road vehicles; Sportsman all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle mid-size and heavyweight motorcycles; Slingshot moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe.
EEO Statement
Polaris is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.
#J-18808-Ljbffr
