Specialist, Capacity, Access and Flow - Toronto, Canada - Ontario Health

Ontario Health

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Want to make a difference in your career? Consider this opportunity

Reporting to the Director, Capacity, Access and Flow, the Specialist is responsible for supporting the planning, development and implementation of initiatives and efforts within the capacity, access and flow portfolio including Alternate Level of Care (ALC).

This position will work closely with the Vice President, Clinical Programs, the Director and with inter-departmental teams and clinical leaders within the Toronto Region to drive clinical service changes and broader health system improvements.

Here is what you will be doing:
Develop and maintain stakeholder relationships- Develop and maintain internal OH relationships and Toronto Region team relationships to advance regional capacity, access and flow initiatives- Provides advice and support, as required, to Toronto Region planning staff, health service providers, and other partners on initiatives and opportunities that will advance strategic health system goals- Participates in department and stakeholder meetings, working groups, committees, advisory groups, council and/or other relevant meetings which may have an impact on the project /corporate initiatives- Acts as the key representative/support for various committees, other project related initiatives, as required to advance team goals- Initiates and develops effective working relationships with external stakeholders to keep up to date on current/emerging developments, trends, quality improvement initiatives related to capacity, access and flow- Works closely and collaborates with internal strategy, OHT planning and performance management teams to ensure alignment across the organization, and to integrate and align efforts in support of shared goals

Data Analysis and Project Management- Work closely with decision support and analytics teams to understand datasets and analyze clinical and system-level data to help identify trends and capacity, access and flow opportunities- Ensures appropriate mechanisms are in place for the optimal delivery of initiatives, including best practices guidelines and tools for the effective management and execution of projects- Works collaboratively with project support resources from both within and outside of the organization to align planning processes- Relies on and uses full understanding/knowledge of project implementation characteristics to facilitate the effective management/implementation of large scale projects and the communication process to relevant stakeholders are kept in the loop- Manage/support all aspects of the project life-cycle ensuring delivery on-time

Issues and stakeholder management- Conduct proactive issues management by anticipating and mitigating issues, facilitating discussions among partners/stakeholders- Use excellent problem recognition and problem solving abilities to handle complex problems and inform management of potential issues and associated solutions- Proactively identify partnership opportunities and explore partnership opportunities presented by leadership and upon outreach from partners to advance OH Toronto capacity, access and flow initiatives/projects

Here is what you will need to be successful:

Education and Experience- University degree in Social Sciences, Health Care, Business Administration or related field; a Master's degree is an asset (or equivalent combination of education and experience)- 3+ years experience in a health care environment required - working on projects, business development, health system planning, stakeholder engagement/facilitation, client services or similar role- Strong understanding of health care system and patient flow- Build, enhance and maintain strategic relationships with clinicians, local and provincial governments, health service providers and other key stakeholders to work in a variety of team situations- Excellent computer skills required (e.g.

, Microsoft Word, Excel and PowerPoint, SharePoint)

Skills and Abilities- Capacity to think strategically and maintain a broad systems view, with the ability to translate broad goals into detailed strategic and operational plans- Ability to gather, critically analyze and synthesize data and information from multiple sources to inform health planning and to guide evidence based decision making- Ability to effectively analyze complex problems, interpret operational/clinical needs and develop integrated and creative solutions- Exceptional project management skills and experience leading/supporting multiple projects concurrently, with a proven ability to move complex projects from start to finish through planning, development, implementation- Ability to utilize a high level of initiative and self-direction- Ability to work well independently and collaboratively as a team player with a variety of staff/stakeholders to undertake detailed analysis and support project implementation- Excellent verbal and written communication skills with the ability to communicate information/ideas