Bilingual Intake Coordinator - Toronto, Canada - People Corporation
Description
We are seeking an Intake Coordinator to join our BPA team in Toronto.The Intake Coordinator will:
- Receive all incoming inquiries and correspondence related to disability benefits and services
- Confirm client eligibility to benefits and services
- Create and maintaining case records within our claims database
- Assign new cases internally or coordinating internal or external referrals appropriately
To be successful
as an
Intake Coordinator with BPA, you will need**:
- Must be fluent in both English and Spanish
- this is required
- Strong customer service focus
- Excellent interpersonal skills and ability to build relationships with clients
- To be highly organized with strong attention to detail
- The ability to prioritize and multitask in a fastpaced environment
- The ability to maintain a high degree of confidentiality in handling confidential medical information
- Excellent written and verbal communication skills
- Demonstrated ability to effectively manage and resolve conflict
- Excellent written and verbal communication skills
- Computer literacy
- MS Word, Excel, Outlook, etc.
- Postsecondary education or diploma in a medical or healthrelated discipline; or a minimum two years experience in a medical, benefits administration, or claims setting
What's in it for you:
- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation
About BPA:
BPA is a division of People Corporation and has served members and beneficiaries in their local communities since 1958.
BPA is dedicated to providing a superior benefits experience to our members, businesses, and trusts in the local communities in which they live and operate.
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