Administrative Services Specialist - Ottawa, Canada - Recollective Inc.

Recollective Inc.

Verified Company

Ottawa, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Who We Are
Recollective is the world's leading online qualitative research platform.

Over the past decade we've worked with some of the largest and most ambitious organizations to help them engage communities to better understand stakeholder behaviours and gain valuable and actionable customer insights.

With an award-winning suite of powerful research functionalities supported by highly skilled in-house research and service professionals, Recollective makes it easy for our customers to conduct their online research.

Whether as a fully customizable DIY solution or implemented with the support of our growing network of global service partners, Recollective is in use at thousands of organizations around the world.

Find out more about us and our story here

Scope of the Role

As an Administrative Services Specialist in the Shared Administrative Services team, you will support day-to-day operations across all departments within Recollective.

Principal duties encompass sales, services and general administrative tasks and range from performing routine procedures through to more advanced operational analysis and reporting activities.

Role Responsibilities

Assist with Sales administration tasks, such as the creation of simple sales orders, reporting on customer usage or setting up customer demo sites
Assist with Services team administration, including scheduling incoming projects and record keeping
Assist with other general data entry and data management duties
Create and assist in creation and maintenance of process and procedure documentation
Coordinate with different vendors for event and conferences
Coordinate travel and accommodations for internal staff
Periodically report on administrative tasks and metrics to senior team members
Coordinate meetings and take meeting minutes
Provide additional administrative support across departments as needed

Required Skills and Experience

Excellent written and very confident oral communication skills. A strong command of English language is essential to perform this role
Superb attention to detail and organizational skills
Superior time management skills with a demonstrated ability to multitask and prioritize competing demands in the workplace
Highly competent at using Microsoft Excel
Advanced computer literacy and experience with cloudbased office software such as Google Office Suite or MS Office. Knowledge of CRM systems (Salesforce) is a strong advantage
The ability to confidently and effectively work with Directors and the Executive team

Location
This position is open to all applicants located in Ottawa.

We offer supportive and flexible work arrangements to all our employees - a mix of in-office and virtual.

Take a 3D tour of our beautiful, new head office in downtown Ottawa (World Exchange Plaza).
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What We Can Offer You
When you join Recollective, you become part of a friendly, welcoming culture that we are particularly proud of. Choose to build your career with us at Recollective and here's what you can expect

We communicate constantly, openly and honestly; our CEO hosts companywide meetings twice per week and candidly shares important business updates
Highly respectful workplace we do what's right for our customers and each other
We have fun doing serious work
We seek new ways to grow the company and each other
We embrace flexibility, fairness and equality
We learn and get better from every experience
Competitive compensation
Superior health benefits (Health, dental, vision etc.)
RRSP matching and much more.

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We want to be sure that everyone is able to participate fully and equally in our selection process. If you are selected for an interview, please let us know if you require any special accommodation.