- Onsite Management: You will be responsible for ensuring that the team of Brand Ambassadors are performing up to standards and providing support to help them improve their performance. You will also be proactive in finding ways to improve the campaigns while maintaining communication with a large team of Brand Ambassadors. Approximately 75-80% of your time will be dedicated to onsite management.
- Planning resources: Draft weekly rosters for Brand Ambassadors, taking into account the best locations based on weekly analysis.
- Data Analysis: Analyze distribution data with Excel/Google Spreadsheet and determine the most effective deployment of the team.
- City Mapping: As a continuous task, you will be responsible for mapping the city and identifying the best locations for flyering distribution.
- Inventory Management: Keeping track of campaign material such as flyers, uniforms, and briefs through the use of the Oppizi platform as well as the storage facility itself.
- Perfect operations: You will ensure that the operations are running as per our standards. You will report every day to our dedicated Ops team, confirm Brand Ambassadors when needed, take onsite decisions. This role of City Manager is a very hands-on position in a fast-paced environment. This role require remote work (WFH), work at the storage facility, and live team monitoring during the campaign.
- At least 2 years of experience in an operations job role, with on-site management experience being a requirement.
- In-depth knowledge of the city, have lived here for at least 6+ years
- A car is required
- Strong experience in Excel pr Google Spreadsheets.
- Good communication skills and team management.
- A functional phone with good battery stamina for app usage.
- A laptop for use in training, weekly meetings, and planning sessions
- You are adaptable and comfortable with a fast-paced environment
- You are an active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows
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