Indigenous Claims Clerical Support Clerk - Toronto, Canada - First Canadian Health

First Canadian Health
First Canadian Health
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

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Description

JOB POSTING - Toronto

Position Title Claims Clerical Support Clerk
Available:Full-time

  • Permanent

Department:
Health Claims Administration
Reports To:Manager, HCA


Description:

Our partner and client, Express Scripts Canada, administers on behalf of Health Canada Claims
Adjudication. This role entails the completion of tasks to support adjudicating Non-Insured Health
Benefit Claims for Indigenous Peoples in Canada.


The role of a Clerical Support Clerk is to perform all administrative tasks required to ensure that the claims processing operation runs smoothly on a daily basis.

Clerical Support Clerks are responsible for receiving and sorting of all paper claims that Express Scripts Canada receives through multiple channels such as mail, fax and web as well as managing the storage of all physical claims.


This role contributes to Express-Scripts Canada by meeting our Claims Processing Service Levels which contributes to customer satisfaction and minimizes risk of financial penalties.

This job directly contributes to building a higher performance culture and living the values of First Canadian Health and our partner, Express Scripts Canada.


Key Responsibilities:


  • Receive and log all incoming claims from all channels on a daily basis
  • Count and track all claims received on a daily basis and report this to management
  • Sort claim types in batches ensuring the accuracy of receive date
  • Manage the filing and storage of all paper claims in a filing room and arranging for storage offsite to be sent or retrieved
  • Be responsible in pulling any filed claims upon request from internal and external clients
  • Administrative duties to ensure the office is stocked with supplies

Qualifications:


  • Basic computer skills with experience with data entry
  • Experience working in an operational setting an asset
  • Ability to work effectively in a fast paced, rapidly changing environment
  • Ability to work within a team
  • Working knowledge of Microsoft Office Suite of Tools (Word, Excel, Outlook)
  • Ability to work or interpret data independently

Physical Demands/Working Conditions:


  • Office and Call Center environment
  • No heavy lifting
  • Intermittent walking within the Claims Department for Team support
  • Comfortable work stations

Benefits of Working with FCH:


  • Inclusive work environment
  • Generous Group Benefits with Pension
  • Generous PTO
  • Team culture
For more information about First Canadian Health, and our parent company, Tribal Councils

  • It is our priority to remove barriers to provide equal access to employment. A Human _
  • Canadian Health policies. _

Job Types:
Full-time, Permanent


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
FCH adheres to strict public health protocols for COVID-19 precautions.


Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Indigenous Cultural Awareness: 7 years (preferred)
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