Jobs
>
Toronto

    Senior Director - Toronto, ON, Canada - Hard Rock Digital

    Hard Rock Digital
    Hard Rock Digital Toronto, ON, Canada

    1 week ago

    Default job background
    Description


    What are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world.

    We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers.

    We care about each customer interaction, experience, behavior, and insight and strive to ensure we're always acting authentically.

    Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality.

    We're taking that foundation of success and bringing it to the digital space — ready to join us?What's the position?We are looking for a Senior Director of CRM & Sportsbook Promotions to join our rapidly growing marketing team.

    As the Senior Director of CRM and Sportsbook Promotions, you will be responsible for driving the strategic vision, development, and execution of our sportsbook offerings while also leading initiatives to enhance customer retention and engagement.

    This role requires a seasoned professional with a deep understanding of the sports betting industry, a passion for delivering exceptional customer experiences, and a proven track record of driving business growth.

    ResponsibilitiesDevelop and execute a comprehensive sports CRM & promotional strategy leveraging data analytics and customer insight to fuel business growth and increase customer loyalty and retention covering all aspects of customer lifecycles.

    Be accountable for player retention and revenue KPIs and ensure promotional reinvestment spending is set to meet business goals and maximise ROICreate and build a structure for on-going testing and learning as well as creating a culture of innovation, collaboration, and continuous improvement within the team.

    Lead initiatives to enhance customer engagement through personalisation, loyalty programs, product features and leveraging our partnerships together with cross-functional teamsOversee the day-to-day operations of the promo function, ensuring integration with CRM operation, technology, data, and customer support functions.

    Build and lead a high-performing team, providing guidance, coaching, and mentorship to achieve departmental and organizational goals.


    What are we looking for?The ideal candidate will have:7+ years experience in a director of strategy/leadership role within online sports bettingDeep understanding of sportsbook operationsTrack record of successfully developing and implementing customer retention strategies.

    Experience establishing and monitoring KPI's Strong analytical and strategic thinking skills with the ability to make data-driven decisionsExcellent communication and interpersonal skills.

    Ability to thrive in a fast-paced, dynamic environmentWhat's in it for you?We offer our employees more than just competitive compensation.


    Our team benefits include:


    Competitive pay and benefitsFlexible vacation allowanceFlexible work from home or office hoursStartup culture backed by a secure, global brandOpportunity to design promotions enjoyed by millions as part of a passionate teamRoster of UniquesWe care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience.

    Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play.

    We want to celebrate you being you (we are an equal opportunities employer)
  • BMO Financial Group

    Director and senior technology officer

    3 weeks ago

    BMO Financial Group Toronto, ON, Canada $113,900 - $211,800

    Date limite pour présenter sa candidature : · 06/30/2024 Adresse : · 33 Dundas Street West Groupe de famille d'emploi : · Technologie Établir l'ordre de priorité du travail réalisé par les plateformes internes ou destinées aux clients et fournir du soutien à cet égard. Effec ...

  • DMC Recruitment

    Senior Director

    1 week ago

    DMC Recruitment Ontario, Canada Permanent / Full time

    SENIOR DIRECTOR, URBAN PLANNING · Toronto, Ontario · Competitive Salary and Benefits · Architecture & Design · This is an excellent and unique opportunity for a Senior Director, Urban Planning to join a growing and developing team in Toronto, Ontario. This international company h ...

  • Vaco Lannick

    Senior Director

    4 weeks ago

    Vaco Lannick Toronto, Canada Direct Hire

    About the Company · Our client is a not-for-profit organization in the healthcare industry and they are looking to hire a Senior Director – Application Architecture · About the Opportunity This role is a high-level strategic role where one is focused on leading various conforman ...

  • Hard Rock Digital

    Senior Director

    1 week ago

    Hard Rock Digital Toronto, Canada

    What are we building? · Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of con ...

  • B. Riley Farber Executive Search

    Senior Director Finance

    1 week ago

    B. Riley Farber Executive Search Toronto, Canada

    B.Riley Farber is partnering with Select Food Products (Select) ) in their search for a new Senior Director Finance. Established in 1941, Select is a Canadian success story and recognized across the food industry. Select partners with many of the major global household names in t ...

  • Oracle

    Senior Director

    2 weeks ago

    Oracle Ontario, Canada $142,900 - $338,600

    Job Description - Cloud Engineering Infrastructure Development · As a Senior Director of Software Development in Oracle Cloud Infrastructure, you will build and lead an engineering organization in the delivery and operation of cloud services that will enable animation, film and ...

  • Royal Bank of Canada>

    Senior Director, Culture

    4 days ago

    Royal Bank of Canada> Toronto, Canada

    Job Summary · Job Description · What is the opportunity? · As the Senior Director, Culture & Conduct, you will be responsible for setting the strategy, providing direction, and leading the tactical execution of the PCB Culture & Conduct Framework, enabling risk assessment & monit ...

  • McCann Canada

    Senior Art Director

    2 weeks ago

    McCann Canada toronto, Canada

    The Role · We just made it to Canada's top 3 agencies of 2023 and we aren't about to slow down. That's why we need you – someone who loves the ad game, has great ideas and knows how to craft the hell out of them. As part of a network than spans over 100 countries, we're all unite ...

  • Rogers

    Senior Director Communications

    2 weeks ago

    Rogers Toronto, Canada

    Senior Director Communications · We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love-and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine ...

  • Michel Germain Parfums

    Senior Sales Director

    2 weeks ago

    Michel Germain Parfums Toronto, Canada

    Join Our Team: Senior Sales Director at Michel Germain Parfums · Our company · Michel Germain Parfums is an award-winning luxury fragrance company, known internationally for their natural oils that invite closeness, create allure, and inspire love. The Michel Germain Parfums busi ...

  • fasken

    Senior Director, Learning

    1 week ago

    fasken Toronto, Canada Full time

    Fasken is a leading international business law and litigation firm. Our firm's 950 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London, Johannesburg and an office in the professional and retail district known as Taza (/ ...

  • Securiguard

    Senior Director of Operations

    2 weeks ago

    Securiguard Toronto, Canada

    When a multi-billion-dollar project is at stake, or an invaluable asset needs safeguarding, the crucial question is: who will you trust with your keys? For nearly 50 years, the answer for thousands of companies has been Securiguard. At Securiguard we make people feel safe. Beyond ...

  • Rogers Communications

    Senior Director Communications

    3 weeks ago

    Rogers Communications Toronto, Canada

    We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts ...

  • LVI Associates

    Senior Director

    1 week ago

    LVI Associates toronto, Canada

    LVI are seeking a senior professional with a strong background in claims, dispute and expert services, cost engineering, delay/disruption and litigation support, to assist clients on complex construction issues. Requirements: 10+ years experience in engineering and/or constructio ...

  • LotusFlare

    Senior Sales Director

    4 days ago

    LotusFlare Toronto, Canada Full time

    LotusFlare ), based in Santa Clara, USA, is an innovation led technology company specializing in digital transformation solutions targeted at providing accessible connectivity services across the globe. It has 2 key product lines: · - LotusFlare DNO Cloud (Digital Network Operato ...

  • Emburse

    Senior Director, DevOps

    3 weeks ago

    Emburse Toronto, Canada Full time /

    Develop software and software fixes to integrate internal systems. Ensure code quality, test and distribute code updates, and monitor the health and stability of the servers. · What you'll do: · Managing multiple teams in different locations successfully, metrics-driven decision ...

  • Equinox Fitness Club

    Director / Senior Director, D

    3 weeks ago

    Equinox Fitness Club Toronto, ON, Canada $160,000 - $190,000

    Senior Director, Public Relations · Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that defin ...

  • FundThrough

    Senior Director, Sales

    4 weeks ago

    FundThrough Toronto, Canada

    Description · Reporting to the Chief Growth Officer (CGO), you will play a pivotal role in driving our sales strategy, ensuring exceptional client service, leading a team of account executives (80% inbound) & sales operators (deal management), and ensuring exceptional client ser ...

  • Manulife

    Director / Senior Director, Par Management Actuary

    1 week ago

    Manulife Toronto, Canada Full time

    Job Description · The Opportunity · The customer is the focus of everything we do, and millions of end users rely on our products and services daily. We believe in the value of empowering our Director/Senior Director, Par Management Actuary with the resources to enhance and ...

  • InnVest Hotels

    Senior Director, Asset Management

    3 weeks ago

    InnVest Hotels Toronto, Canada Full time

    THE OPPORTUNITY: · SENIOR DIRECTOR, ASSET MANAGEMENT · REPORTS TO SENIOR VICE PRESIDENT, ASSET MANAGEMENT & INVESTMENTS · THE COMPANY: · With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of ...