Customer Service Representative Supervisor - Regina, Canada - Informatech Solutions
Description
Education:
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 year to less than 2 years
Tasks:
- Conduct performance reviews
- Perform same duties as workers supervised
- Coordinate, assign and review work
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- Establish work schedules and procedures and coordinate activities with other work units or departments
- Identify training needs and train workers in job duties and company policies
- Requisition materials and supplies
- Resolve workrelated problems and prepare and submit progress and other reports
- Organize and maintain inventory
Supervision:
- 1 to 2 people
Area of work experience:
- Quality assurance or control
Security and safety:
- Basic security clearance
- Criminal record check
Work conditions and physical capabilities:
- Attention to detail
- Tight deadlines
- Work under pressure
Personal suitability:
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Interpersonal awareness
- Judgement
- Reliability
- Work Term: Permanent
- Work Language: English
- Hours: 37.5 hours per week
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