Tenant Services Coordinator - Toronto, Canada - Triovest Realty Advisors

Triovest Realty Advisors

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join Triovest, one of the largest privately-owned Canadian commercial real estate companies, as a
Tenant Services Coordinator at our 595 Bay Street, Toronto location.

As a Tenant Services Coordinator for a mix office and retail complex located in downtown Toronto, you will be the primary contact to our clients and tenants within the property.

You will strive to deliver prompt and consistent service excellence while maintaining an efficient flow of information and documentation within the Property Management team.

A requirement of this role is to be onsite 5 days per week.

In this role, you will be responsible for answering the main office line, responding to tenant requests, and welcoming on-site visitors.

You will manage and maintain the Angus Anywhere Tenant Work Order system daily, following up on work order assignments to ensure timely response.

With a focus on service excellence, you will manage the flow of work order requests and engage in routine correspondence and coordination of services for tenants.

As Tenant Services Coordinator, you will assist with coordinating building events, new tenant onboarding and administering the Tenant and Contractor Insurance Certificate Program.

You will also have an opportunity to be involved in the Tenant Satisfaction Surveys and resulting survey action plans, as well as managing and maintaining the tenant engagement app and social media accounts.

This role will also involve other administrative duties including office mail, couriers, office supplies, office catering, access card programming and booking elevators.

Triovest is an Equal Opportunity Employer

Vaccination Policy
Triovest requires all employees to be fully vaccinated against COVID-19.

An exemption from this requirement is provided on an exceptional reason, such as medical, creed or religious reasons in accordance with the relevant Human Rights legislation in the province in which you work.

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Education:
Preferred