Golf Shop Attendant - Burford, Canada - GolfNorth

GolfNorth

Verified Company

Burford, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Burford Golf Links

Location:
Burford, Ontario

Department:
Golf

Reports To:
General Manager/Golf Shop Manager

Classification:
Full-Time OR Part-Time

Summary:

Golf Shop Attendant will provide our customers with a high level of customer service,
and will be responsible for processing credit card, debit card and cash transactions
using a custom Point of Sale system. Other responsibilities will include cleaning and
stocking the pro shop area and may include moving and cleaning golf carts.

Responsibilities:

Answer customers' questions

Compute and record totals of transactions.
Count money in cash drawers at the beginning of shifts to ensure that amounts

- are correct and that there is adequate change.

Establish or identify prices of goods and services, and tabulate bills using

- calculators or POS systems.

Greet customers entering the establishment.
Issue receipts, refunds, credits, or change due to customers.
Maintain a clean and orderly golf shop area inside and outside.
Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
Resolve customer complaints.
Compile and maintain nonmonetary reports and records.
Stock shelves, and mark prices on shelves and items.
Perform minor maintenance work, and cleanup duties.

Qualifications:

High school diploma or GED required- Strong customer service and troubleshooting skills

Exceptional conflict resolution, negotiation, and objection handling skills
Highly flexible, with solid interpersonal skills that allow one to work effectively in a

- diverse working environment

Able to work with mínimal supervision
Effective work habits
Excellent organizational skills
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to deal with people sensitively, tactfully, diplomatically, and professionally at

- all times

Strong Computer skills, including effective working skills of MS Word, Excel and
Proven data entry and typing skills
Smart Serve certified
Professional appearance and manners
Strong work ethic and positive team attitude
First Aid certified is an asset

Core Competencies:

Customer Focus- Communication