Senior Data Migration Consultant – Legacy Contact Centers

Notre client, un chef de file du secteur de la gestion immobilière, cherche à intégrer un(e) représentant(e) de centre d'appels à son équipe à distance basée à Vancouver, dans le cadre d'un contrat. · Les Responsabilités Liées à Ce Poste Comprennent · Assurer le premier contact ...

We are a mid-to-large enterprise undergoing a full transformation of our contact center and Salesforce Service Cloud environment. Our current telephony platform (Amazon Connect) has significant architectural gaps — broken call-to-case linkage, unreliable metrics, and limited rout ...

What You Can Expect · Zoom is looking to grow its global CX Solutions Engineering team. Do you have a passion for working with customers? Do you have experience working in the Contact Center industry? Do you have a passion for diving · into technology that powers better customer ...

What you can expect · Zoom is looking to grow its global CX Solutions Engineering team. Do you have a passion for working with customers? Do you have experience working in the Contact Center industry? Do you have a passion for diving · into technology that powers better customer ...

What You Can Expect · Zoom is looking to grow its global CX Solutions Engineering team. Do you have a passion for working with customers? Do you have experience working in the Contact Center industry? Do you have a passion for diving · into technology that powers better customer ...

Lieu De Travail · Markham, Ontario, Canada · Horaire · 37.5 · Secteur D'activité · Services bancaires personnels et commerciaux · Détails De La Rémunération · $45,700 - $61,000 CAD · La TD a à cœur d'offrir une rémunération juste et équitable à tous les collègues. Les occasions d ...

We are seeking a senior leader to build and operationalize conversational AI and contact center automation across voice and digital channels. · ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS ...

Key Responsibilities · Practice Leadership · Build and scale Brainridge's Contact Center & CCaaS capability · Develop market offerings, frameworks, and go-to-market strategy · Establish strategic partnerships within the ecosystem · Client Advisory & Strategy · Advise CIO, COO, an ...

· Software International (SI) supplies technical talent to a variety of Fortune 100/500/1000 and many other midsized and startup organizations across Canada and the US. · We will be working with a US consulting firm on a variety of Contact Center Engineer/IVR/Routing Engineer ty ...

MCI is one of the fastest-growing tech-enabled business services companies in the USA with a strong call center footprint. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across multiple industri ...

We are looking for a Contact Center AI & Automation/Conversational AI Expert to implement AI solutions for contact centers. · Designing AI architecture for voice, chat, bots, and agent assist · Creatin an AI transformation roadmap aligned with business goals · ...

We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent acquisition efforts in a high-volume BPO environment. · ...

Groupe Nordik is seeking Contact Center Agents to support customers via phone, chat, and/or email. · ...

MCI is one of the fastest-growing tech-enabled business services companies in USA. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries. · ...

+Receive Inbound Calls: · Transfer calls, place caller on hold, forward calls to the appropriate people, and forward calls to voicemail · Manage, resolve or escalate issues and provide customers with product/service information · Hazards: N/A · ...

· LOCATION · Sydney, NS · POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading or ...

· POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.   · We are s ...

'We're building a relationship-oriented bank for the modern world. We need talented professionals who are dedicated to doing what's right for our clients.' As a Client Service Representative at CIBC you will assist clients with their banking needs answering incoming calls from ou ...

To ensure quality services and accuracy in booking occupational testing across Canada and the US when necessary and perform basic account creation and maintenance in order to provide first-call resolution. · ...

· POSITION OVERVIEW · At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. · We are hir ...