Mts Level 5 - Charlottetown, Canada - University of Prince Edward Island

Sophia Lee

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Sophia Lee

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Description

RESPONSIBILITIES:


Access Services Duties:


  • Work regularly scheduled shifts on the Service Desk to provide front line support to library users (approx. 20 hours)
  • Implement library policies
  • Assist library users locating and using library materials, services, and technology (e.g. copiers, printers, scanners)
  • Circulate and checkin library resources, laptops, etc.
  • Provide information/reference service both inperson, by telephone, and online via the library's virtual chat service
  • Supporting the maintenance of library collections including retrieving, moving, deaccessioning, and shelving library materials
  • Prepare and update documentation
  • Help train and supervise student assistants
  • Conduct tours as required

Scholarly Communications and Resource Sharing Duties:

  • Collect, organize, and enter citations and/or documents into repositories
  • Provide support for UPEI's Open Educational Resources Development Program using Pressbooks platform
  • Facilitate the creation of Digital Object Identifiers and ISBNs upon request
  • Compile usage statistics from scholarly communications platforms
  • Update content on web pages related to scholarly communications programs and services

Other Duties:


  • Other duties as assigned

QUALIFICATIONS:


  • A Library Technician Diploma or an equivalent combination of education and related work experience
  • At least two years' experience in an automated library environment
  • Experience providing highquality customer service
  • Able to work day, evening, and weekend shifts as scheduled

ASSETS:


  • Bachelor's degree from a recognized postsecondary institution
  • Work experience in a university library
  • An open attitude towards new technology and learning
  • Experience working with institutional repositories
  • Experience using web content management systems like Drupal, Wordpress, etc.
  • Ability to perform bending/lifting, and to safely handle/shelve heavy items
  • Ability to deal with diverse people in a calm, courteous, and effective manner
  • Ability to prioritize work and meet deadlines, and work in a team environment
  • Ability to exercise tact, courtesy, discretion and sound judgement
  • Ability to work independently, as part of a team, and under limited supervision

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