Account Manager - Thunder Bay, Canada - Lakeside Process Controls Ltd.

Lakeside Process Controls Ltd.

Verified Company

Thunder Bay, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What you will be doing as an Account Manager:
Your responsibilities may include, but are not limited to:

Developing and maintaining relationships with management personnel of major customers and other personnel in various functional departments, such as: engineering, purchasing, maintenance, production, and expediting
Developing and implementing strategies at key accounts to promote partnering. Taking full responsibility for management of designated accounts, including recommendations for both short

- and long-term strategies (i.e. Account Plans)

Determining sales call frequency for all assigned customers and make personal sales calls
Training customer personnel in the use of and advantages inherent in products, services and solutions offered by Lakeside
Promoting all new products and product improvements
Developing Differentiation and Value Selling Skills
Developing Quantified Business Results for major customers
Discussing and developing strategies with Sales Manager for all competitive bids
Provide direction to inside sales staff with respect to structure and content of quotations
Gaining and maintaining detailed knowledge of competitors' offerings and sales organizations
Keeping abreast of and advising competitive market information such as new products, pricing strategies and market directions
Entertaining key customer personnel to strengthen relationships
Providing a leadership role, internally and externally
Promoting a team approach within Lakeside
Providing a premier level of customer service
Handling all customer complaints immediately
Responding immediately to warranty claims and making recommendations for resolution
Assisting the Finance team in the collection of overdue accounts
Preparing a yearly forecast of sales volume for assigned territory and making recommendations for increasing sales and profit
Participating in trade shows

Knowledge and skills required for the role:

University degree in Mechanical or Chemical Engineering
Two to Seven (27) years' experience in an outside sales related role with proven account management success
Two to Seven (27) years' experience in technical sales with an understanding of process control equipment
Knowledge of process control and instrumentation products
Must be customer oriented
Must have knowledge of account management concepts
Strategic thinking ability
Thoroughness
Results oriented
Excellent written and oral communication skills
Personal credibility

What we give YOU

Flexible working schedules, including
hybrid remote work programs
A
competitive compensation package, with RRSPmatching
Comprehensive
benefits coverage (medical, dental, vision, EAP & ondemand virtual health care)
A culture that promotes healthy
worklife balance with abovemarket
paid time off:
Challenging work and
direct exposure to key industries in the Canadian market
A structured
training and development program and opportunities for continuous learning
Opportunity to participate in an awardwinning
wellness program

About Us:

Lakeside Process Controls Ltd. ('Lakeside') is recognized as a market leader, providing complete automation solutions to a wide range of industries.

Our capabilities in process management and industrial automation enable us to solve our customers' process automation challenges, keeping their operations running safer.

Our solutions range from devices that measure and relay diverse physical and chemical conditions, devices that control flow of materials, networks that transmit event-related information, to process control systems that collect information and trigger necessary actions to ensure continued operations.

Lakeside's success is due to its exceptional people. Our skills and passion for our work is the key to our strong business results. Our commitment to a culture of integrity, teamwork and collaboration is what drives our continued and sustainable growth.

Job Types:
Full-time, Permanent

Benefits: