Lakeside Supervisor - Collingwood, Canada - Living Water Resorts

Living Water Resorts

Verified Company

Collingwood, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

SEASONAL POSITION:
MAY - OCTOBER

Living Water Resorts prides itself in its people. As a company we are committed to attracting and retaining the best talent. From parttime jobs, to cooperative education experiences, to Leadership positions, Living Water Resorts offers you the perfect place to build your resume and spread your wings.

At Living Water Resorts, we're looking for dynamic, energetic people join a truly unique employment experience where you are expected to:

take advantage of the many perks the resort offers

- give back to your community
- look after yourself and nurture your emotional, spiritual, and physical wellbeing
- make friends and lasting connections so that your job is fun and rewarding

The focus of the position is to supervise the daily operation of the Lakeside Seafood & Grill. This position supports and assists the Restaurant Manager.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Maintain the restaurant's reservation book (when required) to maximize seating throughout the meal service.
Pre-opening, ensure all tables have the appropriate place settings - clean silverware, glassware, china, napkins, etc. and that the overall room is clean, debris free and free of any deficiencies.
Pre-opening, ensure all menus are current, clean, wrinkle free and plentiful.
Create a positive guest experience through guest interaction and adherence to the "Steps of Service".
Greet all guests in a welcoming, caring, friendly and professional manner along with an enthusiastic and pleasant demeanour.
Seat guests at a clean and properly set table - pulling out chairs and placing a clean and current menu in front of each guest and providing any additional assistance if needed.
Move and arrange table, chairs and settings and organize seating for groups with special needs.
In-depth knowledge of the current menu's food items, daily specials and ingredients.
In-depth knowledge of the current wine and spirits beverage menu.
Suggest and offer food and beverage items and accurately take food and drink orders in a timely fashion
Up-sell menu items to increase the check.
Communicate with manager / kitchen staff any special guest requests to ensure the best service.
Monitors staffing levels according to the needs of the business during that shift. Sends "extra" staff home and/or assists manager in securing additional staff to ensure maximum efficiency.
Communicates effectively to F & B manager regarding any performance issues such as tardiness, poor attitude, incomplete uniform etc.
Monitor dining room / patio for seating availability, safety and the well-being of all guests throughout the meal service.
Responsible for clearing and re-setting the tables in the restaurant throughout the shift.

QUALIFICATIONS:

Post-Secondary Education
Minimum 1 year Supervisory Experience
Previous dining room server experience, preferably in a fine dining establishment
Must hold a valid Food Handler Certification
Must hold a valid Smart Serve Certificate
Knowledge of the Squirrel POS
Knowledge of wine and spirits
Computer literacy in MS Window

Working Conditions:

Works the majority of the time indoors
Exercise care when handling knives, glassware and dishes
May be exposed to hazardous chemicals
Must be able to bend, reach, lift at least 30lbs
Must be able to walk and stand for an average of 8 hours per shift in a hot and humid dish washing area.
Must be able to work flexible hours including early mornings, evenings, weekends and holidays

Living Water Resorts is committed to supporting a culture of diversity and inclusiveness across the organization. We believe in equal opportunity and it is our priority to ensure a barrier-free recruitment and selection process.

Should you require accommodation in relation to any of the materials or processes used during the recruitment and selection process, please notify Human Resources.

Living Water Resorts will make every effort to accommodate persons with disabilities in a timely, effective and suitable manner.