Application Portfolio Manager - Vancouver, Canada - E-Comm 9-1-1
Description
At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.
Key responsibilities in this role include:
Develop, maintain and evolve processes and tools that most efficiently support the intended outcomes of the role as noted below:
- Support the process to Investigate, research and make recommendations to align with technology strategy
- Clients, Service Delivery, Finance and Procurement functions to ensure product licenses, maintenance agreements and active purchase orders for ongoing vendor support are sufficiently funded and budgeted for in advance.
Will participate in a standby rotation including, evenings and weekends
What you will bring:
ITIL Foundation v3 or later accreditation preferred.
Experience developing workflows based on complex business requirements
Demonstrated competency troubleshooting and resolving complex software issues quickly and efficiently to minimize impacts to business
Ability to communicate effectively orally and in writing, and to provide advice and recommendations on technical matters
Ability to establish and maintain effective working relationships with a variety of internal and external contacts.
Security Clearance:
As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained.
The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is 10 years.
What we offer:
- Competitive salary with extended health & dental benefits
- Generous vacation plan
- Pension we are members of the Municipal Pension Plan, a defined benefits fund
- Career development we are supportive in developing your skills while pursuing your career at E-Comm
- Supportive management team and direct reports
- This position is based in Burnaby and is eligible for hybrid working. As an integral part of BC's emergency services, E-Comm has a Covid19 vaccination policy in effect with requirements for all current and future employees._
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