Ward Clerk/scheduler - Collingwood, Canada - Bay Haven Care Community
Description
Responsibilities:
- Report to the Human Resources and Information Technology Manager, Director of Nursing, and Administrator for ward clerk duties, scheduling, and nursing administrative tasks.
- Perform all ward clerk duties, including maintaining accurate reports and lists, handling correspondence, and preparing labels and requisitions.
- Manage scheduling for PSWs, Registered Staff, Maintenance, Laundry, and Housekeeping, ensuring effective communication and coordination. As well as serving as a scheduling consultant and alternate support resource for all departments.
- Basic understanding of Canadian HR laws and experience collaborating with unions is an asset.
- Handle "callins" and contact staff to cover shifts within the guidelines of the collective agreement, while promptly communicating schedule changes to relevant personnel.
- Coordinate with registered staff to arrange escorting of residents to appointments and provide necessary information to relevant departments.
- Assist in answering and screening telephone calls, relaying messages, distributing mail, and greeting visitors professionally.
- Provide tours of the facility and record relevant information as required.
- Support resident families and staff when needed, following proper protocols.
- Adhere to occupational health and safety guidelines and report any hazards or violations.
- Attend staff development programs and mandatory training to ensure resident safety and continuous professional growth.
Qualifications:
- Excellent communication skills and a pleasant demeanor when interacting with the public.
- Experience in longterm care or healthcare administration is preferred.
- Familiarity with scheduling in a healthcare setting is an asset.
- Willingness to stay updated on procedures, regulations, and practices through inservice education and committee participation.
- Strong attention to detail and accuracy.
- Consistently achieves punctual completion of tasks and projects within specified timeframes.
- Ability to work effectively in a busy and distracting environment while maintaining focus.
To apply, please submit your resume and cover letter detailing your qualifications and interest in the position. We look forward to hearing from you and welcoming you to our team
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Onsite parking
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Collingwood, ON L9Y 4H8 (required)
Work Location:
In person
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